Elbec Product Overview


At Elbec Garden Buildings we sell a lot of different products that each come with different variations. I thought I’d just run through a quick list of our main products and their varieties.


Sheds
•    Wooden Sheds – Sizes from 2x2 to 20x10
•    Metal Sheds – Sizes from 5x2 to 10x13
•    Plastic Sheds – Sizes from 5x3 to 10x13

Summerhouses
•    Sizes from 6x4 to 20x8

Log Cabins
•    Sizes from 7x7 to 20x16

Arches

Arbours
•    Standard Arbours
•    Summerhouse Arbours
•    Swing Seat Arbours

Gazebos
•    Standard Gazebo
•    Thatched Gazebo – Sizes from 2.8m to 3.8m diameter

Pergodas

Greenhouses
•    Lean-to Greenhouses – Sizes from 2x4 to 8x20
•    Polycarbonate Greenhouses – Sizes from 4x2 to 8x14   
•    Glasshouses

Fencing
•    3ft high
•    4ft high
•    5ft high
•    6ft high

Pet Store
•    Poultry Houses
•    Rabbit Hutches
•    Rabbit Runs
•    Hamster Cages
•    Vivariums
•    Kennels
•    Catteries
•    Aviaries and Bird Tables

How do you like your eggs in the morning? Free Range. Yes Please. If you’re thinking about keeping, or already have your own lovely brood of hens then maybe they require a little land of luxury to lay their lovely little (or large!) eggs!

Chicken’s are happiest when they have room to roam, squawk and flap around their own space. How about providing the little peckers with their very own Chicken shack? We have a wide selection here at Elbec, all different sizes and shapes to suit your, or their, every need! Everyone knows how important space is when keeping chickens, and this is something that we have plenty of in our poultry house range. Happy Hens result in excellent eggs, so keep them happy-go-clucky at all times by sheltering them from the wind, rain and sun.

Don’t fancy having another house to have to keep clean and tidy? Stress over. Many of our poultry houses come complete with a removable floor, to make cleaning just that little bit easier and all of them are designed with both you and the birds in mind; allowing easy access cleaning to satisfy everyone. How about a nesting box? When you are sleepy eyed on a cold winter morning you can access your fresh eggs with ease without having to root through the pen. Some even have detachable nesting boxes, so you can remove the eggs without disturbing the brood. Not only are our Chicken shack’s egg ready, but many are compartmentalised with detachable ramps and separate rooms so your chickens can really feel at home. Extra run space is also an option, to give the chicks that extra bit of leg room they deserve. “What about that sly Mr Fox” I hear you cry. City living has never been so glamorous and, most importantly, safe! All of our chicken coops are sturdy, well-manufactured units that can keep out all of those clever and cunning foxes.

So go on! Have a fried egg for us! (Sunny Side up please!)

Contacting elbec

Elbec are proud of the service we give to customers.

Although we strive for everyone of our customers to be more than delighted with a product bought from elbec; we do realise that from time to time the odd customer may be disappointed.

We allow our customers to contact us in a variety of ways ,

•    by email to customercare@ elbec. co.uk
•    telephone Elbec on 0844 84 666 40
•    by fax to 0115 961 37 60

Emails do take priority over all other forms of communication and we will reply to all emails within one working day.

Elbec will do all they can to put right a problem. Has your shed arrived damaged; we will send you all replacements to put it right. Although email is the preferred choice of communication we do make ourselves available for you to speak to someone in person from a member of our trained customer care team during the working week.

If you have bought from Elbec a shed, summerhouse, log cabin or greenhouse or indeed any other product from Elbec you can rest assured that there will be someone there to help you with after sales.

Please see below just some of the comments from our many satisfied customers



"Just a quick note to thankyou for our summer house,which arrived at 9.30 this morning,We are very pleased with it, the quality is very good. We hope to use it alot this summer so lets hope its a good summer

Many thanks "

"Tracey

Shed arrived last week. Thank you for all your help.

Tim "

"THANKYOU FOR MY CHICKEN SHACK CHICKEN RUN ,IT WAS DELIVERED PROMPTLY AND WELL PACKED.IT IS OF VERY GOOD QUALITY AND WELL MADE.I AM VERY HAPPY WITH MY ORDER,THANKING YOU ,MRS .P.DOWNER."

"Marilyn thank you so much for your attention to my comments, I wasn't looking for replacements but that is fantastic! 
 
I can honestly say that your customer service is excellent!
 
Thank you again!
 
Richard"

"Congratulations on a prompt delivery. We are delighted with the " Shack" which fantastically well packed, beautifully made and finished. It went together nice and simply, the guide pegs making the whole process really easy- single handed !
Many thanks.
Gordon
Chichester"

"Hi Marilyn
 
Thanks for the reply. Its been a pleasure doing business with you. I would recommend you company to anyone, your customer service has been great.  Makes a nice change in this day and age.
 
regards
 
Jeanne"

"Our Elite greenhouse, supplied by Elbec, was fitted today by John. Really pleased with both product and fitter, many thanks.
Regards
Linda"

"Just to inform you that as you promised these replacement items duly arrived yesterday.

Many thanks for all the trouble you (Elbec) have gone to with regard to these items, it’s very much appreciated. It is not often these days that you find a company that invests time & people in their customer care dept, a very well done to you all.

I shall most certainly be using Elbec again in the future and will, of course, be recommending you to friends and family.

Again many thanks.

Robert "

"Dear Customer Care Team,

I would just like to say thank you for the service you provided in terms of way your customer care lady helped and kept me informed of my delvery and when I had a problem with some wood that was missing from my Decking Kit.

All issues was resolved quickly with no hassle and the basis of the way you dealt with my enquiry I shall certainly will recommeded your service to my firends and family.

On a last note the decking went together well and looks good.

kind Regards

Terry Harris"

"just writing to say what a fantastic service and how pleased we were with the easy assembly the instructions were very easy to follow thankyou once again mrs kay Isle of Islay"

"Would you please thank dawn for the efficient manner with which she dealt with chasing this item for me.

I received a telephone call from the carrier this morning, followed by a call from elbec, and the Summerhouse is being delivered on Friday 30th May.

It was a pleasure dealing with your company especially as you have an excellent customer service, and answered  my queries so promptly.

If only all Customer Services were as efficient as yours there would be a lot more satisfied customers.

Many Thanks once again, I'm sure my grandchildren will get a great deal of pleasure out of the Summerhouse.

You have made 2 Grandchildren and one Nanna very happy. !!

Thank you both once again.
sincerely
Joan "

"Dear Elbec, thanks for prompt reply and fitting instruction attachment, I have been very happy with your service, will recommend and def' use you again, well done.
Many thanks,
Peter "

"The arch arrived today and I would like to congratulate you on the efficiency of your company. It was a nice surprise as I thought it would take much longer to come. Thank you and well done . yours sincerely Moira."



"Thank you so much for your help, I wish everyone was as helpful as you have been.
 
Take care
 
Brett"

"Hi,

Thank you for the update, it's good to deal with a company thats take the time to keep it's customers informed, I will recommend you to others.

Adrian "

"Thank you so much for your endless support! I wish everyone was as polite and helpful as you have been...You are a credit to customer services.
 
Thanks again
Elaine"

"Good Morning

Many thanks for the quick delivery of my order. The couriers arrived as expected on the pre arranged date and time frame. More importantly, I was impressed with the product and overwhelmed with the packaging - obviously a quality product. The instructions were easy to follow and I was able to erect the shed (with the help of my 11 year old son) with ease in 3 days.

Many thanks again and I shall be recommending your services to friends and colleagues

Best wishes

Ian"

"My sincere apologies, upon closer inspection the instructions and fixings were inside a plastic bag hidden by some wood.
 
All parts are present and correct.
 
Many thanks again for your help with this it looks like a great shed once I erect it.
 
I would recommend the service that you at elbec have provided, keep up the good work
 
Regards John"

"Just a note to say Thank You. We have been told that our shed will be
drlivered on Friday.   We are very impressed with your customer service and
have already spoken to family and friends about you.   Thanks again. C.
Wellman"

"Just to let you know that the order arrived today(weds) around 4o'clock. Many thanks to Annette and Craig for their help. I am very pleased with the customer service and prompt delivery from your company.
Regards
Joanne"

"Comments: AFTER RECENTLY PURCHASING YOUR 8X6 METAL SHED, I WOULD JUST LIKE TO SAY THAT IT IS A FANTASTIC SHED FOR A GREAT PRICE AND YOU SERVICE WAS GREAT, THANK YOU VERY MUCH, ROBERT"