About Elbec
Welcome to Elbec

Thank you for visiting our website, and I hope you enjoy your shopping experience.

My family and friends say that shopping is what I do best, so when the internet came along and opened up a whole new paradise for shoppers like me, I was very excited. However, I felt the internet stores lacked that personal touch, expertise and simplicity. So it was to this end I founded elbec.

I want you to have the best possible customer experience when shopping with us. As always things change and customers needs change, so if there is anything we can do better please email me at: marilyn.elliott@elbec.co.uk.

If you are not familiar with on-line shopping then please use our 'How to Shop at elbec' section. I hope you will not need to use this section, as I believe we have developed an easy to use website.

We all know what a good shopping experience feels like, all we want is to feel confident in the product we are buying and confident in the company that we are buying the product from, and we don't like being delayed unnecessarily. So we have streamlined our shopping process along with a fully secure, clear and easy to follow website to give you the best shopping experience that we can deliver.

Our team of highly skilled customer service agents are committed to providing you with an excellent level of service and after sales care to ensure that you are completely satisfied with your product(s). With all this, you can feel confident and safe when shopping with us.

Best wishes

Marilyn Elliott - Managing Director

Elbec Limited

Elbec Limited and its online stores are delighted to offer you a wide range of leisure products to improve and add value to your lifestyle. We are dedicated to quality in all aspects of the products and services we provide to you the customer.

Security

We provide total peace of mind by guaranteeing the complete security of your personal and credit card details by using 128 bit SSL encryption.

Products

We provide a wide selection of high quality and innovative leisure products.

Pricing

We are committed to providing you quality leisure products at competitive prices. If you should find the same product more competitive elsewhere we will endeavour to match that price.

Customer Service

We work hard to provide an excellent personal service giving good advice to our customers. It is our objective to ensure that all our customers enjoy an exciting and stress-free online shopping experience. If you should be unhappy with our service we listen and put it right.

Privacy

Rest assured we keep any information that you provide to us private. We do not and will not pass any of your personal details onto third parties that are not part of the process to deliver our products to you.

Professional Approach

We have spacious warehouse facilities and use state of the art technology to ensure our service to you is as efficient as possible.

Visit our online stores and you will see a dedicated area set aside for promotions as well as ideas for Christmas and other occasions.

You may browse and buy goods

Via the website or For that personal touch over the telephone using freephone 0800 0193865

Customers will be given excellent advice from our knowledgeable and personable sales team.

Elbec offers a free home delivery service to most parts of the UK Mainland. Although we do our utmost to provide Free Delivery on all of our Products there may be a Delivery Surcharge for some areas on some products, please see the product page for information or contact us.

Please, Enjoy your browse and buy experience with elbec.

Best Wishes

From all the elbec Team