What some of our happy Customers are saying

Customer Reviews

said...
"We love a corner summer house it was delivered without any fuss and in perfect condition, painted it all which I would recommend before putting up and it took around five hours to erect very easy to follow instructions. It now looks brill unbelievable value for what's out there wish I could put a picture on."
Star Rating 5
said...
"I would recomend Elbec to anyone. My summerhouse was delivered when arranged and delvery man could not have been more helpful putting it exactly where I asked. When I checked I was an item missing but contacted customer service as soon as I realised and it was sorted in a few days. "
Star Rating 5
said...
"The swing seat arrived when expected. It was relatively easy to put together and is comfy. I've painted it green and white and it looks great. We love it "
Star Rating 4
said...
"Below is a review intended to be a factual experience and a critic review of the design, manufacture and construction guidance from Mr Grimes
The manufacturer has responded in [red] and elbec have responded in {blue} in order of the points raised.

=====================================================================
Delivered to schedule and the timber seemed reasonably good quality; UNTIL, we discover the glass is missing. Driver phones customer services. Tells us it will probably be couriered down next day. The panels have bottom bock protectors but not at the corners. No matter how carefully we unload, the panels will often land on a corner.

[Transport blocks are added to the bottom of the panels in allocated areas to fully support the panels and to enable the panels to be finally nailed at the bottom]

Unlike my existing shed, the bottom T*G panels are NOT planed to a solid square edge so several of the T&G grooves are split. Common sense would say affix the temporary protectors wit easily removable screws.NO. they are nailed on so you have to start hammering your new product. PITY.

[– We use nails in our production and owing to the nature and scale of production the transport blocks are nailed to the base of the panels for continuity. The blocks are easy to remove by tapping with a hammer without any damage to the item. Owing to the product being of natural timber there is some variance and natural splits but should not affect the item, however any concerns if reported can be replaced to rectify.]

The 2 base panels are put together and there is a 1inch gap in the floor. Its tempting to cut the bearers shorter, BUT DONT. you need the floor width to match the breadth of the side panels. So now you have to boy a timer filling piece.

[– This gap should not be present if the 2 floor panels are fitted in the correct manner with no need to trim the bearers. If fitted with bearers to bearers there will be a gap but the two floor panels should be fitted in the opposite way of which will see no gap in the centre and no need to trim the bearers as these will be covered by the wall panels sitting on the base.]

Now we start to notice some nails in the base and roof panels miss the bearers; so we have to extract these and reposition them. We notice that some T&G strips on a side panel and a roof panel are missing nails so they have distorted and warping outwards. need several screws to pull them back to straight.

[– On some rare occasions a few nails could be missed from the panels but this is not detrimental to the items integrity. We would of course have been happy to replace said panels if notified.],

The window opening detail cold also be better. this has the nose of a T&G panels at the base and forms a natural trap for rainwater to funnel in the gap between. OK if you never forget to leave a window slightly open in showers

[ – We have sold 1000’s of this item and have never had such concerns over the window detail. If the window is left open there will be the risk of the rain water funnelling into any gaps around the open window]

Time to put the roof on- BUT - you locate the rook bearers in the slots of the gable ends. WHOOPS - the factory forgot to create the slots so its extra DIY time and problem to work out for yourself.

[– These slots are left for the customer to easily notched out. This is part of the design as any slight variation in the base of construction would then affected the bearers final positioning and as such, achieving such accuracy with this slot would not be possible with some many factors on site regarding the assembly could affect this.]

The optional roof tiles are quite good quality; I chose green. Unfortunately you get a kind of green christmass glitter sprinkled over black tiles. look nice when finished but I doubt it will be long before the sprinkles are blown away.

[– It is with regret that the colour of the roof tiles did not meet with the customer’s satisfaction.]

The elbec instructions will tell you to fit a row of 4 clout nails per panel. Funny, the instruction in the packaging from the French tile supplier show 2 rows. GUESS WHAT - you only have half the nails needed.

[-The manufacturer do advise only 2 rows but we advise 4 rows for security and there should have been ample nails supplied by us for fitting and we would have sent further if notified.]

Well the weather is about to change, the winds are goig to rise and showers will blow through the sides. And guess what; customer services inform us they will deliver the glass a week later when they happen to be making a deliver to Cornwall. Can you expedite I ask. ELBEC/SHIRE are not interested. But the driver stated you courier glass down. NO THEY DONT. The drievr has given you a pack of lies so he can make a quick departure leaving you with an incomplete shed. So I obyain the glass spec. I research local glaziers and find one that will make the 104 glass panels in under 24 hours at £90. ELBEC?SHIRE are not interested. Wellits take s a lot of had fought calls to get acceptance that this is a pro active, cost effective, time responsive solution. I offer to use my transport to collect and deliver taking all risk of transit damage. GUESS WHAT. 1 week later a pile of glass is dumped (dropped!) on my doorstep. The package damage is unbelievable and has several broken panels. Glad I never accepted this option but the forgot to cancel the delivery. A few days later the pick the mess up; or so I thought. The we took the dog out for a walk and he puts his paw on a chard of glass left by the doorstep. Thanks ELBEC/SHIRE for leaving my property safe and tidy - NOT.rnI have raised a complaint that was to be investigated. NO RESPONSE. Put the3 glass in but you only get have the panel pin nails you need.rnSUMMARY- the timber quality if fairly good but coupled with a large number of fine construction details that need improvement, manufacturing errors and poor customer service if you have a problem ; I WOULD NOT USE ELBEC/SHIRE AGAIN. =================================================================

elbec response to customer

{We are very sorry the experience did not meet your expectations. It is unfortunate that you were given the incorrect information by the driver, however although we realise the driver is the face of elbec, unfortunately we can’t say with any degree of certainty whether the information given to you was or was not in good faith. I’m sorry it came across as the latter. Our agreement when an order is placed is for the customer to report to elbec any issues that may arise, which we are obliged to rectify within a reasonable time, and we do.

It is unfair to say elbec are uninterested in customer service. Both elbec and our manufacturers invest significantly year on year to maintain and improve service levels. Elbec will never leave anyone high and dry. Our reputation is too precious for that in an age where social media is often used as a vehicle for disgruntled customers. Sometimes we don’t get it right, however we listen to customers and improve where we can such as the speed and reliability in which we can deliver from production to the end user which improves year on year.

It should be noted the logistics involved are colossal. Our manufacturers between them are moving tens of thousands of units a year without issue and always strive to meet all customer’s expectations and all at the very best competitive pricing.

We are sorry we didn’t get the service right for you and understand the frustration when it affects plans that have been made. I can assure you we are frustrated too when a customer reports that they have been let down. We wear our heart on our sleeve and treat every complaint very seriously and where service does fall down, it is investigated and appropriate action taken to fix it.

Footnote: This model will be displayed at our showsite in Nottingham from wc 24 April 2017."
Star Rating 2
said...
"Delivered 2 days after ordering with FOC delivery. Very sturdy and worth the additional cost per panel than what is available from the DIY depots. Ordered 9 of them and I am delighted with them."
Star Rating 5
said...
"Hello I just wanted to let you know how impressed I am with the shed I purchased. I have now had it erected and it looks really good.. I would highly recommend yourselves to everyone. I would send you photos but cannot find your email address. Any way again many thanks. I am looking at getting a smaller one at a later stage and will defiantly come to you.."
Star Rating 5
said...
"Very happy with the product. Came on time and in perfect condition. No problems what so ever. Would shop again with them. HAPPY."
Star Rating 5
said...
"10ftx7ft Shed Great delivery service and quality Shed. Thanks Elbec I would highly recommend. "
Star Rating 5
said...
"Fast delivery great product would and have recommended Completely satisfied will definitely be a returning customer "
Star Rating 5
said...
"Lovely corner garden arbour. Good quality, we painted ours. The roof was a little tricky but otherwise a nice addition to our garden"
Star Rating 5
said...
"excellent shed ,pity about the Perspex windows had to reinforce them "
Star Rating 5
said...
"Perfect product and excellent quality shed The shed was very good quality and exactly as described. It was put together very well on a nice firm base also purchased from Elbec. Its very strong and looks lovely in the garden. "
Star Rating 5
said...
"ELBEC. Excellent service Excellent Greenhouse, would recommend having it erected by somebody with experience of making them up. A flat level base really makes it easier. "
Star Rating 5
said...
"Good quality Quality materials and solid construction. I would have liked the timber to be fully treated as it was very difficult to apply preservative in the short time before the constructors arrived. "
Star Rating 5
said...
"Quality product delivered on time Fencing and posts were of good quality. Delivery was on time and the driver was courteous and helpful. "
Star Rating 5
said...
"We ordered the shed, it came on time no problem at, the driver was lovely, my hubby put the shed up with my brother in law, it looks amazing, we love it. I would recommend these to anyone, family and friends too :-)"
Star Rating 5
said...
"Lovely building for my grandchildren. What I like about this Dutch Barn is the height. Inside it is over 6 feet at the apex which means that an adult can stand up in it with plenty of room. The grandchildren have loved playing in this barn and after it was painted it looked really pretty in my garden. "
Star Rating 5
said...
"Garden shed Good quality product very helpful delivery driver. Delivered on time "
Star Rating 5
said...
"thank you for my recent purchase the service was 1st class and the instructions easy to follow it has made a lovely addition to my garden regards w dowling"
Star Rating 5
said...
"Thanks again for reply have just finished building cabin took three days it looks great went together with no problems many thanks to elbec and shire"
Star Rating 5
said...
"Hi Alistair/ Elbec, I just wanted to drop you an email to pass on my thanks for the excellent service I received from yourself and Elbec. I’m sure you tend to get more negative than positive feedback but I’m a great believer that when something is done well it should at least be acknowledged with a thank you. In particular I was impressed that you took the time and effort not only try and arrange the earlier date that I needed for delivery but also call me back to see if that was ok even though I said originally I would look elsewhere as I needed the shed asap. Well the shed arrived as expected , the delivery driver was polite and helped with the positioning of the delivery and of course more importantly the shed was in fantastic condition and is now built and standing in my garden. As mentioned previously there are number of negative reviews online about Elbec and to be honest it did put me off, but your earlier response to my email persuaded me otherwise and I’m glad it did. Overall the shed was good quality, the price was great and from this experience the customer service was spot on, I’m more than happy recommend you to friends and family Well done. Kind regards R Aldcroft "
Star Rating 5
said...
"I would like to thank you for your exemplary customer service over my order of the summerhouse. I would also like to thank the delivery driver who was I understand punctual and so helpful. I was away at the time and my daughter took delivery, and the driver with the help of my grandsons carried the summerhouse round to the back garden. I don't know whether you have an employee of the month scheme, but if you do I would certainly recommend him for this months recipient Thank you again "
Star Rating 5
said...
"10 x 8 (3.12m x 2.34m) Mercia Overlap Shed Shed is O.K.for money paid,and on delivery I found one side panel warped,But 1 quick phone call and a new panel was delivered--Excellent service--Building instructions could be a little clearer especially indentifying the many struts, but all in all good."
Star Rating 4
said...
"Last year I purchased from you a 10ft x 6ft Goodwood Gold Sandringham Summerhouse. Along with my two son-in-laws we erected it one Sunday and I am totally pleased with the result. The instructions were quite easy to follow but suggest they are read twice before erecting. The summerhouse is very well made and is sturdy and looks good in my garden (photo attached). I have since ordered a 13ft x 7ft shed which again is super quality and like the summerhouse proves to be excellent value for money. Also just this week I have also ordered a 4ft x 4ft playhouse for the grandchildren. Your staff are very friendly and helpful when ordering and your delivery man was very polite and helpful too. Thank you to all concerned. I would certainly recommend your quality and value for money buildings "
Star Rating 5
said...
"Excellent and prompt The order was easy to place and the delivery excellent and on time. The instructions were clear but would have been easier to read if a bigger print had been used. It was fun to put together and fairly straightforward. The opening window is lovely and was easy to fit.We are very pleased with the design of the shed and found the modular panels easy to put together. We would use this company again as the staff were very helpful. "
Star Rating 5
said...
"great product, It did not take long to erect. It was so easy from ordering to to delivery,and even the price. Thank you very much "
Star Rating 5
said...
"Lovely little playhouse, nice quality easy to put together. Great communication and prompt delivery very very happy customer "
Star Rating 5
said...
"Brilliant"
Star Rating 5
said...
"Ordered 6 panels which were delivered on time. One panel was missing the capping strip. Delivery driver took a picture and a week later a replacement panel was delivered. Excellent service."
Star Rating 5
said...
"Excellent prompt delivery. Well made and relatively easy instructions to follow. Thank you."
Star Rating 5
said...
"Many thanks for supplying my garden shed,100%satisfied quality very good would recommend"
Star Rating 5
said...
"Thank you Sally, it takes a bit of patience to erect the shed, but great value for money. You can quote me, if you like."
Star Rating 5
said...
"Very happy with it all. From price to helpful delivery driver. This product is made well and had very easy instructions to follow. Took my husband 2.5 hours to build on his own. We are painting it and it looks great. Our little girl loves it. Would purchase from this company again."
Star Rating 5
said...
"Have just take delivery of the garden gate I ordered on monday and just wanted to say how pleased I am with the gate and your prompt service and delivery.I got the e mail saying it would be delivered between 11.38 and 2.38 and it arrived 12.45. Great to have the time slot so I could be ready for the delivery.Well done for your service which I shall be happy to recommend."
Star Rating 5
said...
"I received excellent service from these guys. Delivered on time and great aftersales service. I was very pleased with my Mimosa Arbour, good quality wood and well worth the money. I can highly recommend them for their reliability"
Star Rating 5
said...
"thank you and the installation team. My father has said he is really happy with the shed and thought the guys who put it up were great."
Star Rating 5
said...
"Perfect! From trying to select the best design and size for my 'she shed ' , discussions with the company about the erection of the shed, the delivery and the ease with the eventual erection the whole process has been fantastic. In this day and age when we are all in two minds if we should order substantial items on line as inevitably something goes wrong it has been a pleasure dealing with such an organised professional company. My son is about to pace an order for his shed and I'm sure he will be equally delighted - thank you "
Star Rating 5
said...
"Really please with it.Fast delivery.Will defo return for more products"
Star Rating 5
said...
"The shed I ordered was a heavy duty version and I was not disappointed. Delivery was well organized with several delivery dates option. The delivery vehicle arrived at the appointed time of the day which was great. I would use the company again and recommend it to anyone else."
Star Rating 5
said...
"Delivered today at 10.30am, after receiving a call from the driver giving me 40 minutes notice. I am impressed with the quality of this fencing - although it is from the cheaper range, it is sturdier than I expected. Ordered 9 panels and have put up 8 of them at the time of writing this (2.15pm). I will definitely recommend your company to anybody wanting fencing."
Star Rating 5
said...
"Shed panels are professionally made and assembly was fairly straight forward. Sadly a big let down was the 'high quality' roofing felt which sadly ripped all too easily. May well be worth paying extra for shingles/tiles. Will invest in some good quality felt once weather permits."
Star Rating 3
said...
"First rate quality shed,delivered on time in good condition. We were very pleased and would certainly order another shed from this company"
Star Rating 5
said...
"A present for my daughter, which she is happy with, very sturdy and accommodates all the garden tools plus children's bikes"
Star Rating 5
said...
"A good choice. A well constructed shed at a good price.Easy to assemble. Very satisfied. "
Star Rating 5
said...
"Good price for product, delivery very quick"
Star Rating 5
said...
"very pleased with our purchase very good shed "
Star Rating 5
said...
"Great New Shed! Delighted with my shed and the installation too. Shed and installation team arrived when expected and job was completed quickly and without any problems "
Star Rating 5
said...
"We have received two sheds from Elbec garden buildings and they delivered when they said they would, and we are very pleased with the quality of the goods. We would be very happy to buy from again."
Star Rating 5
said...
"We have received two sheds from Elbec garden buildings and they delivered when they said they would, and we are very pleased with the quality of the goods. We would be very happy to buy from again "
Star Rating 5
said...
"value for money, really good service with free delivery & delivery driver very helpful "
Star Rating 5
said...
"Very impressed We bought an 8x6 shed delivery was on time, the driver was very polite and put the sections where we asked him to, obviously wasn't to out of his way. Construction of the shed was straight forward for my husband and son-in-law but they are very DIY experts. Only critism is the floor very basis I think for what we paid, but we improved that. On the whole very pleased with it and would order from these guys again. "
Star Rating 5
said...
"Big Shed - I searched everywhere for a decent shed at a great price and Elbec certainly met my criteria. Professional service and would recommend highly "
Star Rating 5
said...
"Well done Elbec I have dealt with this company on two occaissions in the last few months and each time everything went smoothly from beginning to end. The ordering process is simple and delivery was on time even though the addresses were at opposite sides of the UK "
Star Rating 5
said...
"Very good service and quality as described, Good clear information on the web site; easy booking and delivery made by a very helpful driver who was at pains to ensure all parts were delivered and he explained construction detail as well before leaving! Excellent! "
Star Rating 5
said...
"Great little shed - easy for 1 to assemble [with a little help at times] Good quality, fully waterproof and looks good now painted"
Star Rating 5
said...
"The summerhouse was delivered early in morning followed by erection by mid day Both product and erection very good We are happy with result"
Star Rating 5
said...
"Full marks to Elbec and their delivery team for customer service - everything happened exactly as promised despite the fact that I had to alter the delivery date. The shed is now erected and looks very smart in my new garden. However, buyers should be aware that the Solid Sheet Board for the roof and the floor are only 8mm and 10mm respectively, which is probably too thin for the size of shed. The roof has a sag in it and it has been necessary to insert additional support, and the floor could do with additional support either by attaching additional battens prior to erection of the shed, or by overboarding the floor with a more rigid form of board after completion. However, overall I think this is good value for money."
Star Rating 3
said...
"The shed was what I expected abs very easy to erect "
Star Rating 5
said...
"Excellent products for the price ranges, and great customer service I ordered two sheds from Elbec, which came from two separate companies. The prices were the most competitive I found. Delivery was without a problem, quality totally acceptable (these were a bike shed and a workshop) and the instructions simple enough for me to use (never built one shed before...) When complete even my builder was surprised by how well I'd done (OK, my three small children and a teenager helped - but it's not rocket science...) Just ordered several more sheds (big garden) and the customer service was excellent, highlighting a better product for less money. "
Star Rating 5
said...
"Excellent products for the price ranges, and great customer service I ordered two sheds from Elbec, which came from two separate companies. The prices were the most competitive I found. Delivery was without a problem, quality totally acceptable (these were a bike shed and a workshop) and the instructions simple enough for me to use (never built one shed before...) When complete even my builder was surprised by how well I'd done (OK, my three small children and a teenager helped - but it's not rocket science...) Just ordered several more sheds (big garden) and the customer service was excellent, highlighting a better product for less money. "
Star Rating 5
said...
"I bought a shed the process was a delight and it was delivered as promised. The shed arrived on the day they promised with prior warning of the delivery time. The shed was easy to assemble and the doors and windows fitted perfectly. The quality was what I expected. "
Star Rating 5
said...
"Garden shed We were very satisfied with the shed that we brought from you from the start of ordering and the delivering of the shed could not fault the the corporation that you provided "
Star Rating 5
said...
"Good quality good price Fast and easy experience would highly recommend "
Star Rating 5
said...
"Fantastic garden building Quality of building is very high and staff were fantastic during the ordering making sure we had everything. Arranged delivery easily and delivered as arranged (he could have done with a second man to help). Easy to put up and looks amazing. "
Star Rating 5
said...
"We ordered a 10'x8' summerhouse from Elbec Garden Buildings because their list price was £200 cheaper for a Shire building than other suppliers. They kept me informed right up to the delivery, which was well within the informed time slot. I'm glad that I elected to assemble the building myself because it meant that I could treat the timber with wood preservative. It took more than 20 litres. The quality of the wood finish is pretty rough in quite a few places. This maybe ok for a garden shed but not a summerhouse. So quite a bit of 'fettling' was needed to remove these rough edges. The window beads were even worse, but because they give you plenty of spares you can select enough to do the job. Apart from these few negatives, the summerhouse is a resounding success and we are really glad we bought it."
Star Rating 5
said...
"From order to delivery I can only rate Elbec very high! The website is easy to navigate and the ordering process straightforward and their pricing is good, too Delivery dates are adhered to and drivers friendly and helpful Have used Elbec on several occasions and will probably use them again in the future"
Star Rating 5
said...
"From order to delivery I can only rate Elbec very high! The website is easy to navigate and the ordering process straightforward and their pricing is good, too Delivery dates are adhered to and drivers friendly and helpful Have used Elbec on several occasions and will probably use them again in the future"
Star Rating 5
said...
"Definitely buy from Elbec again Helpful staff quick delivery and good quality product "
Star Rating 5
said...
"I would like to mention how pleased I am of your customer service and how quick and prompt the situation was dealt and solved. We done to all of you and a special well done to you Sally, thanks a lot for your help. "
Star Rating 5
said...
"I'm very pleased with the quality and strength of this shed; the price was an added bonus (Elbec were the cheapest sller I could find on the web). I had to put it up on my own, which I managed in a bit over 7 hours plus an hour to unpack and sort out the bits and lay them close to the build area - getting them organised before you start building will save a lot of head-scratching, as well as time, later."
Star Rating 5
said...
"Pleased overall with the quality of the shed although the doors expanded slightly in the wet weather and needed to be planed down.The door handle is of poor quality with the latch getting stuck inside when you turn to open the door.The installation went well but one of the shelf supports was missing and was told they would come back in a few days to remedy this but never saw or heard from them again .Never bothered to chase this up as it seems sturdy enough with 3 supports.Nice looking well made shed would purchase again "
Star Rating 4
said...
"Excellent quality cheap price: The shed I bought is excellent quality and went together very easily. Only took me 4 hours and that was working on my own. Would definitely recommend"
Star Rating 5
said...
"Great service: Really great service cannot fault it at all."
Star Rating 5
said...
" Quality service: Good quality product, good delivery service. A good all round experience"
Star Rating 5
said...
"Great shed, slightly let down by cheap lock and handles. The company replaced with better ones them when I complained. Overall very satisfied with the product."
Star Rating 4
said...
"Recent Delivery: 2 x sheds (T&G) 1 x log cabin (44mm logs) After placing the order I read a few negative reviews. I should not have worried Elbec provided really useful guidance when placing my order. I received a telephone call confirming date of delivery and orders were delivered on the requisite date. The transport used for the delivery were very helpful, one small pane of glass broken but overall no issues (Elbec stated they would replace same but I decided not to take up this offer). Quality; for what I paid very happy, definitely value for money - In the past this has been seriously lacking from other suppliers and I suppose the biggest credit I can give them is to recommend them to others."
Star Rating 5
said...
"Good buying experience.: The shed was delivered with a smile on time. I did have an experience builder put the shed up and am thrilled with the look and useful storage space. I have since fitter guttering to protect the wood. Great value for money and a good sturdy shed"
Star Rating 5
said...
"10x7 Bespoke Goodwood Shed.: I am absolutely delighted with the purchase of this shed, the quality of the product is first class, the help from all of the staff that I have been in contact with has been excellent indeed. The delivery was exactly as arranged and the driver was most helpful and friendly. I know that I could have found a cheaper shed elsewhere however you get what you pay for and I could not have found better for sure. Yes, I am a very satisfied customer thank you. Regards, R.T.H."
Star Rating 5
said...
"Quality product.: I am just writing to say how very pleased we are with the fencing we have received from you. The quality, delivery and price were excellent. Thank you very much. "
Star Rating 5
said...
"Quality product.: Quality product, looks great in the garden. Recommend to anyone. My only down side I should of had it treated first it would of saved me a lot of time."
Star Rating 5
said...
"sturdy arch will last many years but needs to be a better fit.: Very strong arch look s good when mounted in position. Needs 2 persons to assemble. Only fault was the top section did not fit, it was out by 1/2in had to saw 1/4in of all four corners to allow it to sit on top then it was fine.Other fault was screws need to be longer"
Star Rating 4
said...
"Excellent: Quick delivery of a good quality product at a good price, would use this company again"
Star Rating 5
said...
"excellent sheds: Built to last"
Star Rating 5
said...
"Excellent Shed: I bought a 13x7 Shire Jersey garden shed last year and I'm absolutely delighted with it. I bought it to use as a workshop for my motorbike and I cannot fault it. Putting it together is fairly straight forward as long as you take the time to read and understand the slightly mis-leading instructions! Very good quality shed. I'd definitely recommend it to others."
Star Rating 5
said...
"7x10 shed: I was very very impressed with the quality and the instructions where easy to follow. Would i use them again? to damn right i would :) would i recommend them? Absolutely and have done so in the pass and will do so in the future. they get top marks from me *****"
Star Rating 5
said...
"Garden Shed: Arrived as stated, good quality and assembled with no difficulty. Looks pretty sturdy and the hens are enjoying their new-found comforts."
Star Rating 5
said...
"Quality Good: The shed arrived on time and the build quality of the sections was good. The only negative point is that the floor and the sides made in two sections makes the construction more difficult and takes more time . All in all i would buy again. Thank you Stephen Ramm"
Star Rating 4
said...
"Professional: Elbec supplied me with an excellent product, coupled with great support and a very simple process. Delivery was as promised and the driver was courteous and helpful No hesitation in recommending this company"
Star Rating 5
said...
" Excellent build........... Successful DIY project.: I bought Shire Dalby 34mm log cabin for my small rear garden by end of summer time. Everything from placing an order to delivery of log cabin was perfect without any hitch. Best quality wood logs are supplied. It is thoughtful of the company to supply extra 1 each size log in case of any damages during assembly. I would like to suggest 2 minor things to design & production department are that to provide more large,clear and detailed assembly plans/instructions and be exact with measurements during cutting of grooves into the logs. I had couple of slight off set logs which I managed to aligned them correctly due to engineering knowledge I have but otherwise could be problems for others. Design and quality of materials are good and recommendable. It took me 3 weeks to treat the wood with preservative and only 4 days to assemble perfectly as professional completion. Finished product looks very attractive. Without any doubts,I would highly recommend this company & deal again if in need in future."
Star Rating 5
said...
"Really pleased with the quality: I shopped around to find the best price without a compromise on quality, and found everything I wanted in this summer house. We have painted it farrow and ball dove grey( which is actually a pale sage green) and it looks gorgeous."
Star Rating 4
said...
"Hit-Miss Fencing: Very pleased with both fencing and service.You could not go to a better company!"
Star Rating 5
said...
"ARBOUR: Very pleased with the product, arrived when stated and the delivery driver was most helpful. It was easy to build and looks very good. Thank you for the good service."
Star Rating 5
said...
"Thank You: Thank you for safe delivery of picnic bench all nicely delivered by the courier kind regards "
Star Rating 5
said...
"Great Product.: Just to say I am very pleased with the product and the service I received from your company and the manufacturer. Having created the concrete base and prepped the timber, the cabin was fully assembled by 2 men in 2 days. Happy to recommend to all."
Star Rating 5
said...
"Great service good delivery: can't fault them for delivery and service my new shed was put together in no time and I went for the easy roof option which saves a lot of time would highly recommend buying from elbec to anyone...."
Star Rating 5
said...
"Summerhouse: I bought the Goodwood Gold Sandringham last summer from Elbec and can't fault the service I received. A sturdy structure and very well made. If you are looking for something that looks more than a glorified shed, this is the one to go for. "
said...
"Fantastic: We ordered an 8X6 shed from Elbec back in August and are absolutely delighted with the quality of it, they gave us a date and time and were there on time on the day they said, Very helpful driver too. The shed was easy to put up. We would not hesitate to buy from this company again and would recommend them to anyone"
Star Rating 5
said...
"Good quality and value for money: I selected a dutch barn for extra head height. From experience with sheds, the better the base, the easier the build. Instructions were OK but one did puzzle over whether or not to follow them to the letter. One tip the delivery driver gave me was to paint before putting the barn up - well worth it if one wall is close to a fence. I had help putting the thing up: it is definitely not a one man job. Putting it up was not like putting up a flat pack wardrobe: the fit of panels is not perfect and, particularly with the roof, some cutting and adjustment was need to get a good fit. Doors have been a problem. They were a perfect fit initially in dry weather but expanded in the autumn rain. Even after trimming and refitting, they have expanded again and are held shut by a plant pot. Fitting the lock was a nightmare. It just did not fit the pre-drilled holes. Nonetheless it's a good barn, much sturdier than others I have seen. And yes, I would by another product from this company. D. Atkins"
Star Rating 4
said...
"Good Quality, Good Price: Bought my 9' x 6' Goodwood Norfolk Professional Pent Shed (Tongue and Groove) in September 2014. Courteous and helpful delivery driver. Shed sections were all well protected and made handling easy. Easy to erect (with assistance from my wife) and everything fitted perfectly, although the erection leaflet stated that some trimming may be required. I painted the sections with two coats of wood treatment prior to erection and one coat after. Looks good."
Star Rating 5
said...
"Great value: At first I thought this shed looked very flimsy and would not last but once built (I got a Professional to do it) I was really pleased. It's smaller than I thought but I am really pleased with it. I would advise it be fastened down as it is very light. I have had no problems apart from the lock bit is very small so can't put a big padlock on."
Star Rating 5
said...
"A very good well made shed: A good shed very well made.The only problem was the glass beads were missing which cost a bit to replace.It took a while for the shed to arrive so order early, but delivery was good"
Star Rating 4
said...
"Very pleased with it: Just wanted to say, thank you very much for my shed order. Very pleased with it, particularly with the prompt response and delivery of the replacement glass. Excellent service and I will be recommending you further. Chris Hurrell"
Star Rating 4
said...
"Great customer service; an awful lot of logs!: We eventually built the log cabin and it looks very nice. Needs 2 to assemble and not a job for the inexperienced. Customer Services at Elbec were very helpful indeed. It would help if the log cabin packers would pack similar logs together in lots, so that the delivery could be easily checked - we had a big pile and didn't have the energy to sort them out into same types for checking. Alison Denny"
Star Rating 4
said...
" Great quality: Great quality for the price and easy to assemble. Good communication regarding delivery and arrived during the time slot as arranged. Mrs A. Taylor"
Star Rating 5
said...
" Very good value: We are very pleased with our corner summer house. It was excelleNt value and arrived on the specified date. Gerard Mulligan"
Star Rating 5
said...
" Great Service Great Shed: I would highly recommend this company - in fact I have already to friends. The website was easy to peruse, with helpful info. Ordering couldn't have been easier and delivery spot on. Had the shed erected in an afternoon and I consider it great value for money. Paulette Goddard"
Star Rating 5
said...
"Trouble free from start to finish: From the moment the order was placed to the moment of delivery I was kept informed as a customer and that make this purchase so easy Thanks again for a great service. Mike Woodley"
Star Rating 5
said...
"Elbec garden buildings for all your needs: Bought some fence panels recently came across elbec they were very good on price, and free delivery came next day was very pleased service and the panels was good, would recommend elbec to friends"
Star Rating 5
said...
"excellent shed although making the delivery arrangements was rather complicated.: We love the shed which is exactly what we wanted. The people who erected it also did a very good job. The only negative was the arrangements regarding the delivery/erection of the shed because of issues surrounding the base the shed would go on. The erection company wanted a photo of the base. However we had an existing shed on it, which we didn't want to dismantle until we knew the delivery date of the new shed. Once this was sorted out, everything went very smoothly and we were very happy with the outcome."
Star Rating 4
said...
"Good quality, great service and excellent value: I recently bought some fencing from Elbec. I am delighted with the quality of the fencing, and believe it to be very good value for money. The service was first class, it arrived on time on an agreed date which suited me, and I was contacted prior to arrival, which allowed me to prepare. The delivery driver was professional ,efficient and courteous. I would definitely use Elbec again, and highly recommend them to anyone. Well done Elbec!"
Star Rating 5
said...
"Good quality, misleading assembly: Whilst we are more than happy with the quality of the arbour purchased, the fact that we had to drill all of the screw holes to assemble it was not what we expected. When you buy am product for assembly you do not want to have to spend a whole day doing it - with assistance as well. We felt that this was not made clear enough, and may have influenced in buying the product in the first place. Darren Bretton"
Star Rating 4
said...
"A great shed: A great shed but why does they have to be a but on anything well I will tell you it came as told the driver was great and helpful loads of parts not a problem then take a look at the drawing not clever it was a good job there was two of us and one was a joiner my self a engineer it needs to be a simpler way to put it together but overall a great buy and a great shed and a very good company to deal with. Steven Paul"
Star Rating 4
said...
"THE ARBOUR MAKES AN EXCELLENT FEATURE: WE WANTED A SMALL FEATURE AT THE TOP OF THE GARDEN AND THE ARBOUR FILLS THE BILL PERFECTLY.IT IS FAIRLY HEAVY AND NEEDS TO BE BUILT IN SITU."
Star Rating 5
said...
"woodvale metal shed 6x5: delivered on time and with good service. constructed by my son in law and grandson with me supervising of course,all done and drilled into base three hours tops.very pleased with the shed and also your prompt delivery"
Star Rating 5
said...
" Great playhouse: The play house arrived on time. The instructions were hard to follow (very basic) and it took 2 men a day and a half for it to be built and painted. Seems sturdy and the children (age 1 and 4) love it! Hannah Corbett"
Star Rating 4
said...
"Excellent Product: Very impressed phoned to ask if everything ok. Even came with an extra sheet of glass which I needed. One little thing to improve on was the instructions. A little vague in places. Would definitely recommend"
Star Rating 5
said...
"love my fence: I am so pleased with my fence now I don't have to keep cutting my hedge and getting it all up, bagged and taken to the tip. Everyone in my area has commented and said how lovely it looks. Would recommend the company to anyone looking for quality goods. The delivery was quick and efficient too. Terence Foyle"
Star Rating 5
said...
"First Class Service: It's quicker and cheaper to order from Elbec, Unbelievable! The driver was pleasant too!!"
Star Rating 5
said...
"Good Product: easy to erect , would buy again"
Star Rating 5
said...
"Easy straight forward delivery.: Easy to order and turned up as expected. All goods appeared as described and friendly helpful delivery. Instructions clear and 2 of us put it up in at a leisurely pace in a day. Would happily use again. Lou Smith"
Star Rating 5
said...
"ExcExcellent Greenhouse shame about the instructions: Very pleased with the end result but it would be good if the construction instructions were better. Karl Wells"
Star Rating 4
said...
"Everything exactly as stated.: The workshop was delivered exactly when stated by friendly and helpful driver. The building is superbly build and very easy to assemble (the roof needed the help two friends). Built quality is far better than anything I have seen elsewhere. Keith Reavill "
Star Rating 5
said...
" Very helpful: Spoke to several members of the team regarding our purchase of the jungle gym 'palace'. Everyone was very helpful and offered appropriate guidance. I received a call from the delivery team, as promised, two weeks before to arrange a suitable time. Would definitely recommend this company. Carolyn Cunningham"
Star Rating 5
said...
" A quality product -delivered on time: We're very happy with the shed we bought from Elbec Garden Buildings. It's a quality product at a good price. Greg Clark"
Star Rating 5
said...
"Being a virign to summer houses: What can I say , I now live in mine so far ,( great summer this year) this winter I might install a Halogen heater , :-) Elbec ? , they did great job , and corrected with no prob my online order ( my mistake ) and a pleasant & helpful lass on t'other end , Delivery was on time , and the guy was helpful , I don't by nature give 10/10 , but I will for Elbec , would recommend and will no doubt buy again. Roy Collins"
Star Rating 5
said...
"Received with care: I bought this shed from elbec and how easy was it. Just placed the order, got told when it would arrive and there you are. The delivery driver removed the different parts of the truck and carefully placed them where I wanted them. The instructions were clear and it took me no time to put it together. It is great for all the garden stuff that has been littering the garage and 'getting' lost."
Star Rating 5
said...
"Excellent product and service.: I purchased a garden Arbour from Elbec. Price was better than competitors and product was really well made. Easy to follow assembly instructions. Real eye catching feature in my garden and I would recommend Elbec to anyone considering purchasing similar products."
Star Rating 5
said...
"Good Value for Price Paid: Compared generally with other suppliers on-line, and particularly the DIY chains, Shire sheds from Elbec are about the best. Moreover, Elbec's website give much more information than most others, which gives any buyer confidence. I paid extra for Top Coat Treatment, and would recommend this option - particularly if the intended site is against a boundary, making access difficult. The shed's instructions could do with improvement though. Whilst many photos are given, some would be better as diagrams (which is why I knocked a star off). Also, as the floor is tongue and grooved, make sure that the entrance doesn't have the grooves (the tongues have been removed the other end) as this reduces strength. I bought another couple of battens from our local timber yard to place under the door way for even more strength. Lastly, I departed from the instructions by setting the windows in using clear silicone sealant, not the panel pins provided. Much quicker and neater in my opinion."
Star Rating 4
said...
"Great Shed, Great Price: We ordered this shed, it was delivered promptly and suited us perfectly. It was relatively easy to construct and looks great"
Star Rating 5
said...
"Great Service: Great service, Well worth it "
Star Rating 5
said...
"THANK YOU: Thank you for the prompt delivery of the above order, delivery was made by the very polite and obliging driver well within the time slot notified the day before, excellent service. Regards, Frank Bithel "
Star Rating 5
said...
"Very good quality: Excellent 9' x 6' shed, well constructed and every section neatly fitted together. Would recommend to friends. "
Star Rating 5
said...
"excellent product and service: User friendly website, easy to order and excellent service."
Star Rating 5
said...
"Great all round service: I purchased the Mimosa garden Arbour,it was sent quickly,was easy to assemble,was sturdy,and once painted looks fantastic. The service from ordering to receiving was great,and such a great price. I would differently recommend these guys. "
Star Rating 5
said...
"Excellent service, product and prices: A good web site, plenty of choice for any budget. Purchased a Shire Avance summerhouse, we were kept fully updated with the ordering and delivery process by phone and by email. The product was delivered on the morning of the specified day, the chap who delivered it was most efficient, courteous and helpful. The whole thing was polythene wrapped and contained everything needed to erect onto our prepared base. The instructions I found to be very clear and concise. Having painted it and furnished it with a table and a couple of cane chairs, my wife is delighted and we have had encouraging comments from various neighbours. We could not have asked for more. I would recommend Elbec to anyone."
Star Rating 5
said...
"All ok no problems"
Star Rating 5
said...
"excellent service: excellent service Delivery time great, excellent product. easy to build. So pleased have been looking for an arbour for a long time and so pleased with this product linda steel"
Star Rating 5
said...
"timely fashion: Maybe their Acting is wooden but their customer service isnt We received our orders in a timely fashion with the minimum of fuss. Kept advised at al times on deliery times. Can't fault the products & services, and while there is a whole raft of similar companies out there, and you don't always know what you may be getting, you can't go wrong here. Ian"
Star Rating 5
said...
"VERY GOOD SERVICE: Recently retired Very good service, prompt delivery and the driver was very helpful. The shed was exactly as described and now sits in the corner of our Garden where planned and would have no hesitation in recommending Elbec to anyone. Roger Hutchinson"
Star Rating 5
said...
"Very pleased: Having researched sheds for months and read horror stories of terrible customer service and sheds that wouldn't hold up against a sneeze, it was a relief to read such good reviews about Elbec. Very pleased to report they lived up to the reviews! I ordered late Thursday night and was given the option of a Monday delivery. The shed turned up about 11am on the Monday (I didn't get the promised phone call about 30 mins before but I can totally live with that!). My brother is a builder so I roped him into assembling it today. He's got a broken wrist but still managed it in about 7 hours, single-handedly (quite literally!). He said it was more complicated than advertised but a decent shed. He preferred to use his own, longer screws and said the roof could've done with being a little bigger, but for my purposes (bikes, lawnmower, garden furniture), it's absolutely fine. Personally, I'm delighted with it - it looks great and I'm relieved Elbec lived up to the high praise. Many thanks."
Star Rating 5
said...
"glowing review: Re review on trust pilot, I sent in a glowing review of the arbour purchased from you via trust pilot shortly after erecting the product in June. This review has not been placed on your website. I was so pleased with the product and efficiency of you staff from initial telephone enquiry to prompt delivery I wanted to share my experience with potential customers. I have been amazed on checking several times to see that not only my review is not shown but only one other review is available to view. I find it very difficult to believe that no one else has wanted to comment on this value for money arbour and wonder if there is a problem with your website My joiner added slate tiles to ensure completely watertight. It looks amazing! I have recommended your products to numerous people having bought from you in the past and my brother in law has recently ordered a lovely summerhouse which he is very pleased with. Regards Shirley Naughton "
Star Rating 5
said...
"Would def use your company again: Just to say thanks, shed arrived safely and driver a nice chap friendly and helpful. We haven't put it together yet!! but would def use your company again. "
Star Rating 5
said...
"excellent product and service: Excellent product and service! Our jungle gym arrived promptly and was in excellent condition. Would buy from this company again. "
Star Rating 5
said...
"THANK YOU: Just wanted to say thank you. Our order was delivered early am and the chap was very professional and helpful. Would not hesitate in using you again or indeed, recommending your company. We are extremely pleased with finished product and high quality. S MAYELL"
Star Rating 5
said...
"lovely summerhouse: Hi I purchased a sheriff summer house from you 3 weeks ago just wanted to say I was very pleased with your customer service and delivery and as you can see from the photos I have turned it into a beach hut. Thank you Mr Dernie"
Star Rating 5
said...
"Excellent product and excellent service: Staff so helpful in answering my queries prior to ordering. Delivery arranged easily. Found reviews very helpful and organised a local joiner to erect after having laid a solid base. I sanded a few rough parts and filled nail holes then painted with two coats of natural stone colour wood paint prior to construction. For not much extra cost had grey slate tiles added to roof to ensure water tight and sealed joints. The end result - it looks amazing!. Real value for money"
Star Rating 5
said...
",MORE THAN HAPPY WITH THE NORFOLK SHED: NICE SHED WELL MADE EASY TO PUT TOGETHER THE 8X6 AS NOT SO MANY PARTS.HAPPY WITH THE SERVICE ONLY JUST ENOUGH ROOF FELT AND BOLTS FOR THE LOCKS FITTED WOULD BE GOOD IS IT JUST A SHED OR MY NEW HOME !"
Star Rating 5
said...
"Very pleased with summerhouse: Received summerhouse the end May delivery was very good delivery driver was very helpful. Very pleased with product. Good value compared to other sites."
Star Rating 5
said...
"3x2 overlap tool store: At the special price I paid £99 it's very good value for your money with good build quality and easy to assemble with well set out instructions that are a pleasure to follow. All in all very pleased with product from shire."
Star Rating 5
said...
"Shire corner shed: Had my shed delivered by a friendly driver who helped off load it all. I used my wood preserver spraying both sides of each panel. Next day a friend helped me erect the shed, which took us the whole day. I'm glad I did my home work as the shed stands proud in my garden, what a great looking shed...easy to construct...excellent quality. "
Star Rating 5
said...
"THANK YOU: To Customer Care, Well pleased with my 3m x 3m log cabin. Delivery was prompt. All parts checked out correctly. The cabin is now up and running and much admired. So well done you guys - thank you. Peter Jackson From Peter Jackson "
Star Rating 5
said...
"Fantastic: I don't normally post reviews, but felt I had to on this occasion. From the 1st conversation I had with Elbec, through to the delivery and assembly of my cabin, I have received very helpful and knowledgeable service. Had to wait a fair while for delivery but that was down to Shire not being to fit in the assembly. The 2 men who came to assemble, worked like troopers on the wettest day we've had for a longtime. The standard of the cabin is exceptional and the detail is brilliant. Thank you Elbec from a very happy customer"
Star Rating 5
said...
"Hampton Summer house: O.K I read all the reviews , I always do when buying online , I tend to discount the minor complaints , satisfied folk tend not to post reviews , How one reviewer could complain the delivery was 1 hour out of suggested delivery time slot beats me !, they need to get out more Anyway , thanks Elbec , from order to delivery took 4 days , with full contact throughout , and thanks Shire the summer house is well made , I wasn't expecting A Swedish log cabin but for the price it was well made , and delivery was by a very pleasant Driver & mate , So 5 Stars from me to all concerned , "
Star Rating 5
said...
"Highly Recommend: The shed arrived on the day said and time which was perfect for me. It came in about a million pieces, me thinking it would come in 6x6 panels for strength and ease of putting up. Once I made the sides up it was a case of joining the 4 walls together and putting the roof on. Very well made shed, will be hard to find a better one cheaper. "
Star Rating 4
said...
"THRILLED WITH SUMMERHOUSE: To Customer Care, Hi, just emailing to let you know how thrilled I am with my Summerhouse. It isn't quite finished but when its done I'll send you a photo. We had a problem with the last section of the roof but my hubby is handy so its ok. I think you'll get quite a few orders from the photo, it is really lovely. From Samantha Malkin "
Star Rating 5
said...
"Strong , heavy duty & substantial: Overall this arbour is a very strong and substantial product. It is slightly disappointing that it is a bit on the small side - it could have been another 150-200 mm larger in both directions. The instructions were fairly easy to follow bot there is one very basic error - DO NOT PRE-DRILL WITH 6mm HOLES . THE DRILL SIZE SHOULD BE 4mm FOR THE 60mm SCREWS AND 3mm FOR THE 50mm SCREWS. OTHERWISE THE SCREWS WILL NOT BITE PROPERLY ! Also, as in a previous review, the roof is very difficult to fit and there is too much space where the roof joins the bearers. I finished mine off with some 16mm quadrant beading which also gives it a pleasing appearance. Finally, some of the wood was not of the high quality expected - even 3 of the corner posts had splits in them. If the makers addressed the above issues this product would then be first class. "
Star Rating 4
said...
"twyford cabin: We bought one of these in the summer of 2013,i built it on my own over 3 weekends,the longest part is making the door and window frames and with the beading,it's a very satisfying thing to make your own house! the delivery driver was very helpful and there was so much packing wood left over that i built a bar and a cupboard in the cabin!.These cabins are well built,i would recommend reading the instructions thoroughly before attempting construction"
Star Rating 5
said...
"Fantastic: Great customer service. Great product. Arrived on time and simple to erect. A company to trust with great quality products at a reasonable price. "
Star Rating 5
said...
"VERY GOOD SERVICE AND PRODUCT: Hello Sally, As promised I attach some photo's of my now fully assembled workshop, when you see the photo's you will understand why I wanted the door moved, the very large tree being on the centre line of the doors, but thanks to a very good service from Elbec, the problem of access was solved. Thank you for a first class product and service. Regards R.Grant "
Star Rating 5
said...
"VERY IMPRESSED: Dear Sirs, I recently took delivery of a quantity of Grange Professional Pressure Treated Lap Fencing Panels with fixtures. I have been extremely impressed by the quality of construction, precise dimensions and overall strength of these panels. Their installation has been perfectly straightforward and their final appearance now attracts many favourable comments. The panels were delivered by a friendly and helpful driver who must be a valuable asset for Elbec. Hard at work and despite facing a long journey home he was really cheerful and a pleasure to meet. Best Regards, Neil Fenwick "
Star Rating 5
said...
"thank you: To Customer Care, thank you for the log cabin, it is the best thing I have ever bought, and is now my woodwork shop.We had problems trying to follow your instructions on assembly, especially the window frames,so in the end we did it our own way.I have given it 2 coats of cuprinol, in the colour of seagrass. From Chris Rankin "
Star Rating 5
said...
"very impressed: Marilyn, Sally, I received my order of fence panels and posts etc first thing this morning. It was such a small order compared to what I believe most are, taking into account last winter's storm damaged fences. However I am very impressed with the customer service that your company provided. Firstly an e-mail explaining about the shortage of panels in the country with an expected delivery date, then last week a telephone call to say that the order would arrive today or tomorrow, then a telephone call from the delivery driver yesterday (Sunday) saying what time he would be at my home today and lastly a call from the driver when he was 10 minutes away. Excellent service! I will tell my friends. Many Thanks, Terry Whelan, "
Star Rating 5
said...
"AWSOME SUMMERHOUSE: I've just put up the summerhouse I bought of you last December and all I can say is awesome. It went together perfectly and the quality is fantastic I will be recommending you to everyone thank you . D Williams Sent from my iPhone "
Star Rating 5
said...
"Great product: Bought end of last year for a great price, great quality product well impressed. Retreated panels in garage before erection. Door and windows joinery well made and glazing toughened safety glass. Stylish sturdy and easy to put up by one person. Would recommend Elbec++"
Star Rating 5
said...
"Excellent: The shed was delivered promptly & appeared to be well made. The next day I set about erecting it. The instructions were clear & accurate & all the ancillary screws etc were packed in polythene bags. Assembly was straightforward & I am extremely pleased with the result. Considering this is a "budget shed" it's excellent quality & well recommended."
Star Rating 5
said...
"Shire corner summerhouse: Received our summerhouse within 10 days in great condition and excellent quality. The summerhouse is better than I thought and well pleased. Great service great product just needs staining now Don't hesitate it's really great quality and easy to put together"
Star Rating 5
said...
"An Excellent Product: .I bought a 5m x 3m (approx) Clipstone 18 months ago now. After it was delivered it rained solidly for 3 weeks and you have never seen so much timber covered in tarpaulin. It covered my garden so make sure that you have plenty of storage space as it is necessary to move around the pile and also to maintain access to other parts of the site. What I did not do but was told to do in the instructions was check the complete inventory of materials before starting work. Very important to do this as it caused me problems later as there was shortfall in some timber sections. Having said that though the missing parts were soon dispatched and Adam I think it was, was very truly helpful in this and in answering my cries for help as the work progressed. I built my cabin on a concrete base so no problems there and I took the advice to lay strips of plastic damp proof course under each floor joist. Good advice! The construction is a two man job to complete the walls. I did the roofing on my own much to my surprise. The work overall took longer than indicated. Perhaps because I am getting on a bit but was straightforward and rewarding as each log slotted perfectly in to the next. I built the door and window frames first inside our conservatory. Picking dry days I made sure that they were well treated with a spirit based preservative that really soaked in well. Because of the size of the cabin the roof slope is shallow angle and I was advised to increase the overlap of the felt. This led to a shortfall in the inventory but again was rectified although I wish that I had sussed this out earlier along with the other missing bits as delays are frustrating as you are hurrying to beat the onset of winter. The finished cabin looks a teat! Using a spirit based preservative is rewarding as the stain actually penetrates the wood thickness in places so you know it is doing it's its job well. One of the early recommendations I had from the staff at Elbec was to consider an upgrade to 34mm logs. It was excellent value I thought and I was well pleased that I made that decision. It certainly added to the overall quality. After two winters and more rain than we could wish for everything is still perfect. Doors and windows open and close smoothly and no signs of water ingress anywhere. An excellent product from an excellent company but please make sure you read the instructions first! "
Star Rating 5
said...
"Very impressed: I have just taken delivery of my fence order and i have to comment on the superb quality and speedy delivery time i have nothing but praise for this company and will have no hesitation in using them again and i would advise anyone to do the same many thanks ELBEC"
Star Rating 5
said...
"Good Service: Thank you for the safe delivery of the four fencing panels.I will strongly recommend you and the good service.Mary Burrowes"
Star Rating 5
said...
"Very Impressed: I was very impressed by the quality of this fencing. From ordering to delivery everything was very good. Thinking of ordering a shed in the near future T.D. Penny. "
Star Rating 5
said...
"Very Impressed: Dear Sir/Madam, Would you please thank the driver who delivered my items this morning, I woke up to find that all my fencing including posts had been delivered sometime between midnight and 0700 am and we did not hear a thing. I cannot find fault with your service and will use you again in the future. Once again thank you for a prompt and quiet delivery. Regards Ernest Mattocks From Ernest Mattocks "
Star Rating 5
said...
"Thank You: Firstly I would like to thank you for all your help and advice throughout our order you was most helpful and so polite and sorted all of our concerns so very quickly and is was all hassle free and your customer service was fantastic we can't thank you enough for all your help and how helpful you was and your product knowledge and finding the best solution to suit our needs was spot on it was perfect. Secondly I would like to Pass on our thanks to the delivery Driver concerned as he placed the delivery of the shed where we had requested and he done so very tidy so I would like to thank him for his effort and how professional he was with handling and delivering our order. "
Star Rating 5
said...
"Great company to deal with: needed three fence panels found this company online delivery and price very good placed order goods turned up when they said all panels in good condition well pleased would recommend Mr Hull"
Star Rating 5
said...
"Exceeded expectations: There are some not so good reviews out there - mainly re Shire customer service, so I ordered with some trepidation. I should not have worried. The shed was delivered on time and to my door. The driver was OK and delivered to my kerbside but no more. All the pieces are light enough for 1 person to move. The shed kit was all there to the last nail, the instructions were OK but the job looked quite intimidating. It was not!! With the help of my wife the structure was up in 2 days and the detail finished in another 2. After a coat of preservative it now looks great. Time will tell re how long lived it is. Only complaint is that the felt nails are not long enough - they should be 8 - 10mm not the 5mm supplied. I went out and bought a pack. Otherwise a good product supplied by efficient people and organise well be Elbec. Definately recommended. Mr Metcalf"
Star Rating 4
said...
"Now the proud owner of a super log cabin!: From my first enquiry to the delivery, my dealings with Elbec have been a pleasure. We were kept informed of progress regularly and delivery was prompt and on time. I must admit that it was a little daunting looking at the vast mound of timber, but taking time to sort through the various lengths and parts paid off. I would stress the importance of making slow, deliberate and steady progress during installation, especially ensuring that the first logs are perfectly square as this makes things a lot easier when it comes to the roof installation! There were so many spare parts (luckily), as we put a window base part in at the wrong height and didn't realise until we were at the top of the first window height!! If there had not been a spare end log that we could adapt, we would have had to disassemble two thirds of the cabin to rectify the problem. Hence my advice to proceed slowly checking as you go!! After not too long the end product is a site to behold! An excellent, sturdy, well constructed cabin which, if looked after, should provide us with years of pleasure. One more thing, I employed a professional roofer to put an insulated asphalt roof on. It was another outlay but should profit us in the long run with greater thermal insulation. Looks good too!! So, overall, we are overjoyed with the final result. Thanks Elbec. Mr Arnold"
Star Rating 5
said...
"Quality shed at a budget price: After looking at sheds at several garden centers and B&Q, I decided to look on line and came across elbec, advertising the shed I was looking for at a reasonable price. I placed the order and it was delivered on time with no problems at all. It was simple to erect and it only took a morning with a little assistance from my wife. I'm 67 years old, so you don't have to be Bob the builder to put one of these up. Great shed, if I could have attached a picture I would have, because now it's been painted a nice green and grey it looks great, and well worth showing off. One minor gripe. Could do with tougher glass or perspex for the windows. Mr Turner"
Star Rating 5
said...
"Prompt and trouble free purchase: The order arrived on time and as arranged. The panels were exactly as described and great value for money"
Star Rating 5
said...
"Excellent sevice & product at fatastic prices: Searched internet for fencing and phoned several local companies but none could beat Elbecs price. I placed an order an was suprised at the quality of the fencing for the price. I placed another order and even had an occassion to telephone them direct. They were very helful and informative. Kept upto date on th eprogress of the order and telephoned prior to deivery. All in all an excellent service, quality product and price. Would not hesitate to recommend. Mrs Andrews"
Star Rating 5
said...
"5 STAR: Good quality fencing and the price was competitive. Overall very pleased and would use this company again. Mrs P Seed"
Star Rating 5
said...
"PLEASANT SURPRISE: IT WAS GOOD TO HAVE MY FENCING DELIVERED ON TIME AS PROMISED. Mr A Roberts"
Star Rating 5
said...
"brilliant could not be happier: These fence panels are brilliant they look amazing and excellent quality with very fast delivery order them on the Saturday and they where here on the Wednesday. I could not be happier. Mr D Martin"
Star Rating 5
said...
"Excellent company to deal with: Excellent to deal with.. very good prices and supoer fast delivery they even carried all my fences round the back for me and was so kind and helpful. Will be using them again once i start on the front fencing..It makes a change these days to find a company who go out of there way to be helpful and respect .. Miss Aicha Chapman"
Star Rating 5
said...
"Great service nothing to much trouble a model company: Have you seen our new log cabin we got it from Elbec this company was so helpful and the product is super I would recommend you get one they look so good."
Star Rating 5
said...
"Value for money: Excellent, value for money, everyone admires and remarks on it. "
Star Rating 5
said...
"Keep up the good service: Hi there This is the second time I have used your company. Once again I'm very pleased with your excellent service. Your office phoned me about delivery and were a delight to speak to very helpful on arranging the delivery dates. Everything arrived on the delivery dates, none of the items were damaged and of course top Quality. I could not find the same fence panels locally. The posts are far superior quality than others that I have seen no cracks and the concrete totally cured. Be sure I will recommend your company to anyone that requires fencing or products you sell. Keep up the good service. Ordered Items: 1 x 08VHAM1524FPT-4P, 5ft High Closeboard Vertical Hit and Miss Fencing Pack - Pressure Treated - 4 Panels 5 x FPCON2440LW, Slotted Concrete Post (2440x105x80mm) 1 x GRGATETGLBG, 6' High Grange Tongue and Grooved Ledged and Braced Gate - Tongue and Grooved Ledged and Braced Gate Thanks again Regards Ken Lawrence "
Star Rating 5
said...
"brilliant: garage is now built . quality and finished product is excellent all parts fitted together perfect and delivery was sooner than expected great product and customer service from elbec and manufacturer Mr J Wood"
Star Rating 5
said...
"Highly recommend: A very easy to navigate website led to my purchase of the Elbec corner summerhouse. Communication was excellent, rfom confirmation through to delivery. I liked that I was in change of the delivery times using their booking website but I was a bit disappointed that deliveries only seemed to be available on Mondays or Fridays, I therefore had to book a day off work to receive the item. The delivery driver was very helpful despite the pouring rain and he did his best to protect the product from the rain with some plastic sheeting. Assembly of the summerhouse was fairly straight forward, we did buy some extra screws thgouh as we used more than the instructions recommended to give a bit more stability. Now it is assembled and painted in heritage sage green with cream it looks very expensive and inviting. I can't wait to get the interior finished and ready for next spring :-) Mrs Pearson"
Star Rating 5
said...
"Great quality: Excellent value and high quality finish. Went for the extra hieght, well worth the additional payment. Only down side when the shed was delivered a lot of the glass was broken and the beading was missing, having said that I contacted the company and a few days later replacements were delivered. Excellent service, very helpful people to deal with and would buy from this company again. Mr P Furnell"
Star Rating 5
said...
"Amazing price and very good value: After reading poor reviews I was a bit concerned about my order for a summer house. No problem, it arrived on time and the two young men installed it in a very professional manner. Really good value for money. Mrs J Lamb"
Star Rating 4
said...
"Even old men are capable!!: I was very pleased with the shed I purchased 8" x 6" easy to assemble and the instruction were very easy to follow, I will use your firm again and recommend you to my friends. Many thanks, T Jessup "
Star Rating 5
said...
"This is a great log cabin: ordered a Solway log cabin in 44 mm wide logs at the beginning of August and was given a delivery date towards the end of the month with a time window. The cabin was delivered on the agreed day, just before 10.00 am. It was all well packaged on a pallet, but due to limited access into my drive, the lorry driver manually offloaded it onto my property. I've been very impressed by the quality of the wood and the machining, which has made it a joy to assemble and, quite frankly, it looks great. The doors, windows and their fittings are also of good quality. This is one of my best buys and is fantastic value for money. Keith Rayner"
Star Rating 5
said...
"Elbec staff are great and helpful: After searching on the internet I found the perfect fencing I needed, I spoke to was very helpful. I ordered the fencing and it was delivered at the time and date arranged and the driver was very helpful. I would most certainly recommend Elbec Gardening Buildings to everyone. John Roberts"
Star Rating 5
said...
"you will only need to look to elbec for all your garden buildings: ordered my shed monday told it would be delivered friday and it was actully ready wednesday i was well pleased it was free delivery as well, i had originally ordered a shed from a local firm 7 miles away and was told it would take 3 weeks and cost £40 delivery and on the day it was due they phoned and said they had got the wrong one but would it do that was when i called elbec garden sheds and got a this great deal and it was £70 cheaper can't reconnmend them to highley Stephen Key"
Star Rating 5
said...
"Thrilled !!: I purchased 12 x 8 Marlborough log cabin and because i had not seen a finished article in situ i am always dubious about purchasing such a large item...i need not have worried,from my initial ordering by telephone (always a first impression counts and it certainly did in this case) the receptionist could not have been more helpful. The wagon driver was extremely polite. I have just returned from holiday and my son and daughter erected the cabin last weekend....as my son said ' its a good bit of kit...you get what you pay for. It looks fantastic and i cannot recommend highly enough.....i only have one problem....sage green or cream paint . Anne Wildling"
Star Rating 5
said...
"Great service well made parts.: Thank you for the shed I bought from you. It arrived when you said it would all parts were correct and it was easy to put together after following the instructions given. I need a workshop size shed 14' x 8' just a pity you don't do that size. Graham Warren"
Star Rating 5
said...
"Exactly as promised.: I was a little concerned about ordering from Shires as some websites were very critical of poor delivery and customer service. I was delighted to receive the shed on the day promised, undamaged and with every single part present. I was awed by the number of parts but the instructions were clear and logical. It has taken me 2 days to erect plus a day to treat all the wood. It now looks really good and I am delighted with it. I definately recommend this shed and Shires and Elbec. "
Star Rating 5
said...
"re; delivery etc.,: 24/10/2013 Have taken delivery of order placed a few days ago. Quality of fence panels looks good. My thanks to your driver/delivery man who was most helpful - I would suggest, an asset to your company."
Star Rating 5
said...
"THANK YOU: Just like to say thank you for the quick resolution to a problem we had with the Log Cabin and it is now fully assembled and looks great . Thank you Mario Alfieri "
Star Rating 5
said...
"FANTASTIC SERVICE: Fantastic service. ordered panels on Sunday afternoon, received call on Monday morning arranging delivery for Tuesday morning. Arrived this morning. Thank you."
Star Rating 5
said...
"very impressed: brilliant product all parts fitted together perfect quality and finish when fully assembled is nothing less than excellent.would highly recommend product and all the staff at elbec and shire for their high standards "
Star Rating 5
said...
"Good quality, mostly sturdy shed: I bought this in late 2011 and put up the main structure then. It's easy to put together, and I like the attention to detail with the cover strips etc. The instructions for the main build are straightforward, although in very small print. I'm adding the cover strips etc now, though the instructions I have jump from Section E to K, and I'm left with a few bits of wood and no idea what to do with them.. The only faults are: a) The floor is not sufficiently supported at the entrance. It goes bouncy very quickly and could do with more bearers to brace the floor on the triangular section directly by the doors. I am having to buy & fit a second floor to try and brace it as once it's up it's too late! You can't lift it to put something underneath... b) the wood seems quite new and is still leaking sap/resin c) possibly because it's newish wood, the wood shrinks in the first year, and you will get a few gaps, particularly in the joins between panels."
Star Rating 4
said...
"Great value sturdy shed: The shed comprised a lot more pieces than I expected, but the instructions were relatively easy to follow, although difficult to read due to poor printing - I too requested the pdf which was much clearer. This was emailed to me very quickly - thanks customer service department! I managed to paint all the panels and strips that would be exposed, before assembling - this meant it was fully weatherproof once erected. Also, painting the window frames and beading before fitting the glass meant no masking needed to keep the glass free of paint. I used 40mm screws instead of the nails in the floor and wall-strips - much better, especially with the springy wall strips. Only negative point - the 0.8mm roofing nails were OK on single thickness felt, but would not stay in on the areas where 2 strips of felt overlap - I got some 13mm felt nails from screwfix and they did the job! Overall, I'm delighted with my purchase."
Star Rating 5
said...
"excellent service: good quality fence panels well constructed using good materials would recomend to anyone thinking of renewing their fence.Delivered on time and driver most helpful."
Star Rating 5
said...
"Good quality: This is a good quality product but it is not as easy to assemble as is suggested. The instructions say that only a screwdriver is requied but as there are no pre-drilled holes a drill is essential, otherwise I suspect the wood will split. Pre-drilled holes would make it so much easier."
Star Rating 4
said...
"Fabulous service: Price, Quality, Communication and delivery are second to none. Much better than local suppliers."
Star Rating 5
said...
"THANK YOU: Dear Deana Thankyou for your email but because I required the fixing quickly to complete my fencing I managed to source them from another supplier. I was however greatful for your efforts and will use your company in the future when doing other projects Thankyou "
Star Rating 5
said...
"EXCELLENT: Hi, Just a line to say thank you for the excellent service i received ref the above order,communication was excellent,delivery was as stated by a pleasant helpfull driver,price was good and i am very pleased with the panels.I will definately recomend you and use you for future requirments. Mr M H Jones. "
Star Rating 5
said...
"pleased with product and quality: Hi I would just like to let you know i am very pleased with my purchase and the quality of the fence panels are excellent thankyou"
Star Rating 5
said...
"A1 service well done: A1 service well done regards Gary wainwright "
Star Rating 5
said...
"thankyou for your excellent service: thankyou for your excellent service,we are delighted with our purchase from you ,it looks great in the garden we are well pleased,will tell everyone about your company. From mrs flint "
Star Rating 5
said...
"Excellent Product and Service - Nightmare to Build: Just built our elite compact greenhouse and I am really pleased with the service from Elbec and the final product. However it took us days to build as the instructions are horrendous and lend themselves to mistakes being made (things being built in the wrong order etc). I wouldn't let this put you off as it is by far one of the nicest compact greenhouses I have seen. I would definitely recommend spending money on the toughened safety glass which makes the build feel a bit easier and 'safer'. It also helped us as out cat ran head first into the glass less than 24hrs after it was erected. Cheers, Claire "
Star Rating 4
said...
"Easy to assemble, no major problems, came with two extra toughened float glass window panes, in case of any breakages doing construction, unlike those cheaper plastic ones that come with other company's sheds/summer houses, also extra wooden quadrant pieces to hold panes in, nice thoughtful touch in both cases! Finished product admired by all who thought that it cost me £1000+. Struggled to find fault with it!! Thanks a great deal!"
said...
"best customer care: dear customer service. Just a quick email to say THANK YOU I have now got the doors and they been put up.it looks very nice. You have been the best customer service people I have had contact with. You arranged replacement doors, and also kept me informed of the progress with the makers. If there was problem you chased it up immediately. I do not know what I would have done without your help.so THANK YOU AGAIN. m russon"
Star Rating 5
said...
"THANK YOU: D Kirk I would like to thank you for your great service,thanks to all your team for everything really first class."
Star Rating 5
said...
"TOP QUALITY CRAFTSMANSHIP: WE ORDERED THIS 12 X 8 LOG CABIN AS IT LOOKED SOLID AND GREAT VALUE FOR MONEY JUST WHAT WE WERE LOOKING FOR TO USE AS AN EXTRA ROOM WITHOUT PAYING A FORTUNE FOR AN EXTENSION. THE STANDARD 28MM THICKNESS OF THE WALLS ARE VERY SUBSTANTIAL AND WE WERE NOT DISAPPOINTED. HIGHLY RECOMMEND THIS PRODUCT YOU WON'T BE DISAPPOINTED. ive e mailed photos to elbec hopefully available for viewing! :)"
Star Rating 5
said...
"thank you: Hi Sarah First of all may I say how pleased I am with both the products and your service, I am really delighted and I thank you very much. Can I ask you to arrange for replacement plastic tops for the "Universal Metal Posts", 4 of them are quite badly cracked and my builder has asked me to email you for replacements. Thank you again for a first class service. Regards Margaret Porte "
Star Rating 5
said...
"RETURNING CUSTOMER: Hi all, just a quick message to once again thank you for your customer service. As a returning customer, this time ordering for my youngest son who has been delighted with his delivery. I have to pass on his greatfull thanks to the delivery person who helped unload and place in a safe area. X"
Star Rating 5
said...
"2 pains of glass broken: the shed is first class,it looks good on paper its better in real life great buy.if possible could you replace the 2 pains of glass p.s. love the shed*****"
Star Rating 5
said...
"Exellent value for money and excellent servce. Highly recommended.: I ordered on Saturday 18th May. I received a telephone call on Monday 20th May to arrange delivery Tuesday 21st May and this was received as agreed. Fantastic service. We erected the summerhouse yesterday, although the instuctions were vague in places it still only took an afternoon to complete. It is now fully painted and has added an excellent and what we know will be a well used feature in the garden."
Star Rating 5
said...
"THANK YOU: It's my first opportunity to thank you for a very good delivery service which was on time and the off loading was done very effectively . The driver was a very helpful and amble person and got on with my 91 year old mother very well. The two of us quickly placed all the panels and posts + bits in her back garden ready for assembling next Thursday. The quality of timber looks perfect to me and my mother...... Morris Woodberry"
Star Rating 5
said...
"Thank You: I just wanted to say thank you for the excellent service I received. I am very pleased with my order."
Star Rating 5
said...
"8 x 10 Sheriff overlap shed: Excellent service from ordering to delivery and a very good product for the price. Would definately reccommend"
Star Rating 5
said...
"fencing panels: Dear ELBEC. JUST TO SAY THANK YOU FOR YOUR QUICK AND EFFICIENT DELIVERY OF WAVENY EDGE 4FT FENCE PANELS. ONLY ORDERED TWO DAYS AGO AND DELIVERED THIS MORNING. THANK YOU MRS MITCHELL "
Star Rating 5
said...
"fencing: The delivery came earlier than stated, which was ideal as I had to go to work. The delivery driver was very helpful and pleasant. No problem with the fencing good quality and very good value, will definitely use Elbec again. Thankyou"
Star Rating 5
said...
"Excellant: So pleased with my purchase, beautifully constructed fencing not flimsy like all the others,this is built to last. Very professional company, ordered on Wednesday, delivered the Friday morning. You won't get better than that, very nice delivery gentleman who did bring into the drive way for us. We have had it fitted today and it has made all the differance to our garden it really does look good. A very pleased customer who highly reccomends this company. thank you so much."
Star Rating 5
said...
"plesed with panels: Hi Guys, Thank you for the safe delivery of my order in full. Unfortunately, our door-bell decided to have a day off, so your delivery team were unable to draw our attention to the delivery. However, they used their brains and stacked the fence neatly and safely. I was pleased with the substantial character of the fencing and so hopefully, it will withstand the gales that damaged the existing fence which was of poorer quality, I suspect. John B Burns"
Star Rating 5
said...
"very pleased: Just thought I would let you know that our fencing was delivered today.......and we are very pleased with it and with your service. Would recommend you to friends and family. Thanks again"
Star Rating 5
said...
"Good: Bought this shed as the old shed was getting too small, it was easy to put together. The wood isn't of the highest quality, but it does the job! for the price you cannot go wrong. Delivery was very quick and delivery guys very helpful with putting the item into storage. Thanks for a quick service."
Star Rating 5
said...
"excelent: quick delivery, delivery was on a bank holiday driver phoned twice to keep me informed when he was due and when he arrived helped to take the fence to where i wanted it. the product was well made only had one loose picket out of all the fencing which i kept till last due to me having to cut it so no problem there. also had post spikes deliverd good quality ones with 2 bolts so u can make adjustments"
Star Rating 5
said...
"pleased with order: To Customer Care, We purchased a summerhouse from your company last week and i just wanted to send a message to say how pleased we are with the ordering, price, delivery and the summerhouse. The quality is great and it went up with no problems. Thank you for good service. From s prendergast"
Star Rating 5
said...
"good work guys: Review of log cabin. Ordered a 12ft x 12ft shire Marlborough log cabin after doing a lot of research on the Internet , I also had a garden shed from Elbec 8 years ago and was pleased with the product. The ordering process was simple , the delivery came on the named day , the driver was brilliant , polite and with his hi-ab put the cabin pallet exactly where instructed , he also offered some usefull tips on assembly ! The cabin came shrunk wrapped on a pallet protesting it from the wet weather . The cabin base was concrete . Myself and two friends stared at 8am and by 5 pm the cabin was up , roof on but not felted , the floor was down the windows were in altough not glaze , assembly was straight forward , it's worth studying instructions prior to starting work though . All logs are coded for easy assembly , there are also spare logs , floor boards and roof board in case any are damaged ! As none of the wood was damaged there was enough spare logs to make a pergola next to the cabin , Bonus eh ! Finishing the cabin ie felting glazing wood preserving and electrics took me another two days on my own ! The result is fantastic , a play room for my beloved grand daughter and she loves it ! In my experience I would certainly recommend both Elbec and shire cabins , good work guys !"
Star Rating 5
said...
"RECENT ORDER OF FENCE PANELS: Good Afternoon, We would like to express our thanks for your super fast delivery of our fence panels. Four have already gone up, and they are fantastic, not only to look at but the sheer quality of your product. When we received the fencing tool we thought we had paid money for something that looks so strange. it was only when we used it that it really came into its own. We will be ordering 5 more panels from yourselves for our other side of our garden, as they look so good. this hopefully will be completed by the summer, (we have to save our pennies!) thank you again, and we will be recommending you to our friends and family many thanks Dawn and Michael Smith"
Star Rating 5
said...
"Many thanks: Many thanks for all your help sorting my fencing out and also for so diligently chasing the return and refund of those items I did not wish to keep. I have now recieved the refund and also been reimbursed for the postage for return of the panel clips. You have been most helpfull throughout. Thanks again, Best wishes Jeff Grainger. "
Star Rating 4
said...
"Great Value: From ordering this to delivery was very easy. I requested the driver call me 30 minutes before delivery, which he did.
I was a bit hesitant about the B Grade, but there are just a couple of little dents and scratches, which hardly show.
Once the shed was assembled (that's another story) it is rigid and strong. I hope the 10 year warranty against rust is valid as we live a stones throw from the sea, which rusts everything.
The only reason I did not give it 5 stars is the assembly! It took my husband and his friend, who are both very competent DIY enthusiastics 7 hours to assemble!
Well worth the money (once it's assembled!!)"
Star Rating 4
said...
"Fence panels: Easy to order on-line, delivered when they said they would, looks great, better quality than Wickes or B&Q All this AND cheaper than anywhere else. Will definately get my business again"
Star Rating 5
said...
"thank you: Hello, Just wanted to say thank you for dealing with my concern regarding Grange delivery and my item not being delivered and lack of contact. I was telephoned this morning by Grange who were very appologetic and I also appreciated you telephoning me to appologise.....The item arrived this afternoon, the driver was professional, polite and efficient, so all's well that ends well. The garden arbour I ordered looks like it will be quality product so I am now very happy. Thank you again for the telephone calls and I would not hesitate to recommend you to anyone in the future, Regards, G Woolliscroft"
Star Rating 5
said...
"Great quality. Great price.: I went for the Shire Solway 2.99mx 2.99m with 44mm boards. high quality easy assembly. Fitted together perfectly with lots of spare parts (wall, floor and roof boards and screws and nails). Very sturdy walls, roof and floor boords. Instructions sketchy but Elbec keen to help on phone. Delivery flawless and on time. A lot cheaper than log cabins with 28mm boards."
Star Rating 5
said...
"THANK YOU: We received the replacement hinge. Thank you for your rapid and efficient response. Excellent service - much appreciated. E Readman"
Star Rating 5
said...
"Excellent customer service: Thank you for the refund on the unused clips from my fencing order. I'm very pleased with the finished fence and also appreciate the excellent customer service. Kind regards -- Guy Morgan"
Star Rating 5
said...
"8 4ft fence panels: Well pleased with service from Elbec,delivered within the 5days as promised,Driver very polite,and a pleasure to deal with,helped to put panels in my garage after my operation. Great company to deal with. Thank you John"
Star Rating 5
said...
"FENCE PANELS: THANK YOU.Great service,good panels.and a big thank you to the 2 guys that dropped panels off not only quick but took them down driveway and set down on decking ready to slot in.MRS S SMITH./FEB 2013."
Star Rating 5
said...
"value for money: delivery was a bit earlier than the time given but they were very helpful with our difficult access.product far exceeded what l expected for the money and is very sturdy ,looks brilliant.definitely try and treat the floor and roof panels before erection,follow the instructions precisely and it goes up fine."
Star Rating 5
said...
"Very happy: Took delivery of 10 5 foot vertical curved feather edge fence panels off you Thursday. We are very happy with the quality at that price and the driver who delivered them. And his phone call 20 minutes before delivery. Thank you very much."
Star Rating 5
said...
"Great Service: We just wanted to say what great service we received from you. We have purchased a pent shed and summere house...... our garden is looking great! "
Star Rating 5
said...
"Very Pleased: I have received my shed i have checked it and i am very pleased with it, thank you. Kev... "
Star Rating 5
said...
"Great Cabin: Just finished putting my 10' x 8' shire up. All has gone well. Good customer service, helpful delivery man, east enough to construct and looks the business. Went for the 34mm upgrade, which I think is worth it. Value wise, I think it is pretty good, not cheap, but you get what you pay for. PROS : Very good service, really nice windows and doors, good quality locks and fittings, nice draught seal system, enjoyable to construct CONS : putting the preserver on and painting it takes ages, some of the wood is a bit rough at the ends, although nothing a bit of sanding can't put right. All in all appositive experience - would I recommend, YES - well done Elbec."
Star Rating 5
said...
"THANK YOU FOR EXCELLENT SERVICE AND PRODUCT: Hello Just a short e-mail to let you know our log cabin arrived , on the 1st November as promised , we had a few lengths of timber that were damaged but we have had replacements sent from Elbec , i just wanted to thank you for your excellent service and products, I would highly recomend you to anybody wanting a log cabin,please find attached photo of the finished cabin. Kind regards Mr & Mrs Daley"
Star Rating 5
said...
"HELPFUL DRIVER: Hello, I would like to offer my thanks to the delivery driver who delivered our new summer house this morning he was very polite and helpful. Many thanks Barry Middleton"
Star Rating 5
said...
"LOOKS TERRIFIC: To Customer Care, Just wanted to thank you for the help during the delivery of my log cabin. We foound that one of the logs had been damaged (tongues had been broken off) and the delivery driver called your offices before he left. I then had a call from CS who asked me to check the rest and get back if there was a problem. In the event we discovered you had included spare logs which resolved any problems we had. My commendation goes to both the delivery Driver and the Customer Services for their swift responses and supportive actions. The cabin is now built (although it took a team of 3 people 3 days in all) and it looks terrific and is just as advertised. Thank you again. Peter Malcolm"
Star Rating 5
said...
"happy customer: To Customer Care, I just want to say,after placing my order,the telephone message i recieved was quick in return, to say that my shed would be with me within 2 day's after phone call,so quick,and the van driver was a really nice guy,he delivered the shed early morning wich was great,all in all great customer service,well done,and THANK YOU. From Lesley Abbott"
Star Rating 5
said...
"PRAISE FOR THE DRIVER: To Customer Care, I just wanted to let you know that the driver that delivered my fencing was a very nice chap he phoned me after he had delivered and said the was a man hanging around asking for a cigerate and to lock my gate ,as it happens the man is known to the court ,but I just wanted to let you know how good he was to be concerned ,not many would be bothered these days . Regards Mrs B White"
Star Rating 5
said...
"GREAT SERVICE: To Customer Care, Hi - just wanted to say thankyou for the great service and quick delivery of my garden railings. I will certainly use your company again - there are some other things I will need soon! From Mary Randles"
Star Rating 5
said...
"VERY PLEASED: Hi Taken delivery of my shed this morning I would like to say how very pleased I am with my purchase I could not fault the way my order has been handled the delivery the whole experience absolutely first class if I or any other person I know is looking for a shed I will most certainly recommend your company once again many thanks J.Dennett"
Star Rating 5
said...
"EXCCELLENT CUSTOMER SERVICE: To Customer Care, Hi, my panels were on Wednesday while I was away at work, one of them was damaged, which the driver picked up on. I was very pleased to hear from my fiancée that you delivered a replacement panel without me having to ring up. Excellent customer service will be recommending you in the future. Arrived home today very happy with quality of panels to. From Peter Sullivan"
Star Rating 5
said...
"WOULD RECOMMEND YOUR COMPANY: Hi, Since your call, I received a call from the manufacturer and they sent out another hinge. I have now received this hinge. Many thanks for your help handling this, I will surely recommend your company. Kind regards, David"
Star Rating 5
said...
"HIGHLY DELIGHTED: To Customer Care, Hi, Had my shed delivered as arranged on 11th September, It is now erected and i am highly delighted with the quality of the shed the ease of assembly and the great customer service. I would recommend your products/website. Thankyou From steven booth"
Star Rating 4
said...
"good service: very pleased with fencing good quality highly recommended great sales person on phone will recommend to friends and family thanks for a great service will buy from you again"
Star Rating 5
said...
"quick sevice and informed what time delivery but: dissapointed by delivery team as they dropped it at the top of drive and when asked if they could bring round to garden the reply was 'too heavy' also left no instructions. Phoned you where sevice was excellent and had them by email in 10 minutes . took 6 hours to assemble as print so small and very basic. Very pleased with finished product .will definately order from elbec again as prices excellent compared to other companys. Will recommend to freinds thankyou. "
Star Rating 4
said...
"HAPPY WITH SUMMERHOUSE AND THE PRICE: To Customer Care, Shed arrived at stated time. All in good order. Son and husband erected it relatively easily although they decided to put a few brackets where screws were indicated. We have now painted inside and outside and we are very happy with both the summerhouse and the price we paid. Thank you. From S Dutton"
Star Rating 5
said...
"4TH SHED BOUGHT FROM ELBEC.: THANK YOU FOR MY NEW GARDEN SHED. I OWN AND RUN HUTCHES SMALL ANIMAL BOARDING & RESCUE IN PERTHSHIRE SCOTLAND.
I HAVE RETURNED TO YOU 4 TIMES NOW DUE TO FANTASTIC SERVICE AND FANTASTIC QUALITY.
I WOULD ALSO LIKE TO SPEAK VERY HIGHLY OF THE DELIVERY STAFF ON EACH OCCASION.
THANKS AGAIN."
Star Rating 5
said...
"Love it: Bought our arbour back in March & have used it ever since. We like it very much & even our neighbours comment how nice it is & looks as if its always been there. The garden would not look the same without it. Pete Jebb"
Star Rating 5
said...
"Excellent: Very easy to order, very profesional,Very fast delivery with very helpfull and friendly delivery driver. Excellent fencing at a great price. Would not hesitate to use again. Thank you."
Star Rating 5
said...
"Almost 5 stars: Firstly a great price and service so big thanks to all involved. The building itself is of very good quality and straightforward to assemble. For personal choice I do not use supplied nails but substitute with screws.The hinges are adequate. Just. Some extra bracing on the doors would improve rigidity. I would be happy to pay a little extra for these few improvements. All in all a good building that I am happy to recommend, along with elbec and the staff at Shire."
Star Rating 5
said...
"FANTASTIC PANELS AND SERVICE: Greetings Graham, Re the order for 27 panels 'grange elite st meloir trellis" the replacement panel arrived to day, many thanks for the replacement. The panels look fantastic and the service from you was perfect, given the opportunity I will sing the parses of your services. Many thanks Ricci Walker"
Star Rating 5
said...
"very happy: very happy with my order would order from them again fast and prompt delivery thank you ,neil"
Star Rating 5
said...
"very impressed: shed looked hard to erect but was straight forward once my son started.it looks really good.I had one problem floor was damaged but new floor sent straight out ,i would recommend product and the firm,really pleased with my purchase"
Star Rating 5
said...
"very impressed with elbec efficiency: Elbec were very efficient and helpful from placing order to delivery would recommend to everyone, shed very good value for money with plenty of room inside the only tiny faults were hasp and bolts could be of better quality it would be worth paying a little more for this and instructions could be on a slightly larger scale. Please pass on a big thankyou to the delivery guys they were fantastic very helpful and polite and on time very impressed"
Star Rating 5
said...
"EXCELLENT SERVICE AND QUALITY: To Customer Care, Good afternoon, I would just like to say thankyou for the excellent customer service I received with my order.I would also like to say how pleased I am with the excellent quality of the Grange supafence. I would have no hesitation in recommending your company.Thankyou once again. Kind Regards Mrs E McDougall"
Star Rating 5
said...
"Great value: received my shed on 18th June 2012 as promised great value for the money easy to build me and my Dad threw it up in no time would recommend to any future buyers"
Star Rating 5
said...
"GOOD SERVICE: Thank you for the safe delivery of our 5 fence panels yesterday as promised, and for your good service. Clive Wilson"
Star Rating 5
said...
"THANK YOU: Just to say received 10 panels today Saturday 23 June and would like to thank you for the efficient way the order has been dealt with even with the couple of damaged panels on the last order but this was rectified within days. We have passed your company name on to many of our friends and wish you all the success for the future, you put companies like B & Q etc to shame. The fence is looking great Regards Eileen MacKenzie "
Star Rating 5
said...
"THANK YOU: To Sales, Thank you so much for your service,product quality and interpersonal contact from order acceptance,processing and prompt delivery. A credit to your organisation. From Robin Lyon"
Star Rating 5
said...
"good product: was delivered today and we are so very pleased with the product. Could I also ask you to convey my thanks to the delivery driver who was incredibly helpful having to lift the product himself ."
Star Rating 5
said...
"THANK YOU FOR EXCELLENT SERVICE: Just to say thanks very much for an excellent service. Really pleased with the shed, and the quality of the service and the build. Quick, efficient and exactly as requested. Thank you. Ian & Mandy Morris"
Star Rating 5
said...
"THANKS: Dear Elbec, My parents were so pleased with the fence you delivered and I was so impressed with the quality. I am rather used to being disappointed so thanks a lot, I will be recommending you! S White"
Star Rating 5
said...
"Excellent quality and service: Received 10 6 ft x waney lap fence panels yesterday. Delighted with the service and the fence panels are of a far better quality than i expected for the price i paid. Already recommended you to family, friends and neighbours."
Star Rating 5
said...
"First impression Excellent.: Your site seems much the best to me. Will be making and order shortly."
Star Rating 5
said...
"Very pleased with the item and the service: Just to say that really - we service we received from Elbec was exemplary. Our summer house was delivered promptly on the date arranged, and a faulty lock was replaced without any fuss. We are very pleased with the summer house (10x8 version) which looks attractive and has plenty of space for sitting and for our garden furniture. Thanks for a great result."
Star Rating 5
said...
"fantastic shed: great shed .loads of room. easy to put .did it all on my own.it would be alot easier with two people.driver was a great guy and helped with stacking the bits .one bit of advice i would give is to take an hour or so to mark up all the pieces prior to building as alot of bits are of simalar size and it will pay in the long run it took me two days to erect but mostly because of bad weather .all in all a great shed and would buy again . many thanks Bill"
Star Rating 5
said...
"Speedy service, nice quality product, but ...: We found this lovely seat via Google Search Engine which took us to the Elbec website. This is the best price we've seen this product. However, we ordered it earlier than we needed it back in March because the website said that the offer was ending 16th March. We feel we were mislead by that as the seat has remained at the lower sale price ever since (some two month's later!!!). So we've had to store the seat until this weekend when we were ready to build it. The seat is good quality and sturdy. The instructions look very simple we worked out what needed to be fitted where. There seems to be four bolts now supplied instead of 8 screws for the seat, which makes for a stronger fitting, however they are not mentioned in the instructions. We met our first problem with the double notched trellis as we it doesn't say which way round it should be fitted. We tried calling the Technical Helpline provided on the fitting instructions, to find that this is no longer in service. We pondered over this for a further 45 minutes before working out which way round it went. It took us most of the day to erect, put into place and level. We then discovered that one of the trellis ends we'd put the wrong way round, (ie., from a matching perspective with the other pieces of trellis, so the slats at the same way - horizontals inside), would have been better if the instructions advised which way round to fit trellis. It was fairly easy swap it round even though it was built. It probably could have stayed as it was, but we perfectionists and want it to look right! In summary, a nice piece of garden furniture, service excellent, misleading offer re price, requires better instructions, might be useful to have a video clip on website of how to build."
Star Rating 5
said...
"EXCELLENT SERVICE: To Customer Care, We have today had our Shire Hampton summerhouse delivered and assembled.I would like to say we are really pleased with it and would like to thank you for an excellent service. We were very impressed with the fitters,who were very polite,and did a wonderful job. Once again thank you. From j Tidy"
Star Rating 5
said...
"EXCELLENT SERVICE THANKS !: Hello to you lovely folk at Elbec. Just a few lines to let you know how very happy were are with the excellent service we have received from Elbec. The fencing is of superior quality. I was pleasantly surprised as I thought the price may reflect on the quality of the goods, oh! no it didn't., and as for the gentleman that delivered the panels - well I cant speak highly enough of him, he was extremely polite and kind, he even helped my husband carry the panels to the side of the house, a wonderful man to represent your company. We are no longer spring chickens and in our life time have bought and had delivered to our home many fence panels, sheds, decking etc etc, and I must say Elbec are "Simply the Best". Service, quality and delivery just perfect. I will be recommending you to my family and friends. Thank you so much, I am so delighted with everything.. Kindest Regards from a very happy Gwendoline x"
Star Rating 5
said...
"THANK YOU TEAM: Dear Marilyn, Thank you tor your quick reply. As a customer I would like to convey my thanks to your team making our purchase and any arising problems as painless as possible. I will if the need arises promote your sheds and herald Elbec's Customer Service. Many thanks. Jim Rowe"
Star Rating 5
said...
"very impressed: Hello there, Just wanted to say thank you very much. Your staff were very helpful when I rang on monday of this week to place an order for fence panels. To my amazement, you have such a quick and efficient service that my panels were delivered today. I also have to say that the gentleman who delivered the panels was also very polite and helpful. I am very impressed with such good service and would certainly recommend your company to anyone. Regards S A Sharratt (Mrs)"
Star Rating 5
said...
"superb quality: Our sons garden fence panels and posts arrived as advised and erected shortly after that, many thanks, superb quality. Please pass on our thanks to all the team, we will be purchasing our own new panels shortly"
Star Rating 5
said...
"EXCELLENT WORKMANSHIP: To Customer Care, I recently purchased a Shire Bourne log cabin kit through you and have successfully finished its installation in my garden at home. I wanted to thank you, and ask that you forward my comments to Shire the manufacturers as well, on the quality of the whole kit. I mean quality in terms of materials, accuracy of manufacture and also, and not least significantly, the generosity shown in the contents of the kit. Contents included 2 spare of most timber components presumably in case of mistakes, and ample supplies of nails, screws and other fixings. The left over timber has been sufficient for me to install a decent amount of internal shelving and storage as well. Overall, I think I paid a very fair price for what was included. So my thanks indeed. If you do ever happen to need to show a prospective customer an installed cabin, we would be only too pleased to oblige. Please e-mail or phone beforehand to arrange. Many regards, John From mr j l bennett"
Star Rating 5
said...
"EXCELLENT SERVICE QUALITY PRODUCT: To Customer Care, delivered today as told,excellent service and good quality,will use again,have already reccomended to friend who needs panels From d short"
Star Rating 5
said...
"3ft Closeboard fencing: I was a bit hesitant about ordering fencing without actually seeing it but decided to take the plunge and have not regretted it, I had to cut one panel to a smaller size and was advised over the phone how to do it and also when the panels were delivered the driver also advised on this as well, the driver was polite and carried the panels to my garage. I am needing more fence now for my back garden and I will definitely be ordering from Elbec. Only 4 stars because one of the panels was a lighter shade than the rest of them."
Star Rating 4
said...
"THANK YOU FOR YOUR HELP: Thank you so much for this email. I do appreciate very much how helpful you have been over this matter. You generosity in leaving the 4ft panel with me gives me the opportunity to use elsewhere in my garden. So thank you very much. Your service has been excellent and I would recommend using you. Hazel Jordan"
Star Rating 5
said...
"thank you: Hi Rachel, Just a quick note thanking you for your help and to advise the shed was installed satisfactorily on Monday 23. Regards Neil Berry"
Star Rating 5
said...
"VERY IMPRESSED: Hello I have just received my order and was very impressed with the level of service that I have received. Not only was in well within the 10 days delivery date but I was contacted by telephone a day prior to say when the it was due so that someone could take delivery. As I was at work my Mum waited and was kept informed of the due time an hour prior, when he came she said he was lovely (my Mum asked that I mention in my letter). All in all thank you so much, if I have got my measurements wrong I will be back sooner than you think. I will of course recommend you to family and friends. Yours sincerely Marlies"
Star Rating 5
said...
"exceptional service: To Customer Care, Good afternoon, Would just like to say a huge thank you to Elbec for a fantastic service. The fencing which was ordered at the weekend was delivered today and we are so very pleased with the product. Could I also ask you to convey my thanks to the delivery driver who was incredibly helpful having to lift the product himself due to the fact that my husband was incapacitated due to recent surgery and unable to assist! The delivery was made at the time given and we were notified in advance of that time by a courtesy telephone call. Well done Elbec for outstanding service, we'll definitely be using your company again and would have no hesitation whatsoever in recommending you to our friends. Kind regards, Pauline Neilson"
Star Rating 5
said...
"HAPPY CUSTOMER: Just had my 13x7 jersy shed arrive. Thanks guys, good service, very happy customer. -David-"
Star Rating 5
said...
"GREAT SERVICE: I would like to thank your company for the great service,delivering our order and replaceing the damaged fence.Regards S.M.Wilson"
Star Rating 5
said...
"Fantastic.: Easy transaction, Delivered on the day arranged by very helpful driver. Good quality fence panels and posts were all straight and in excellent condition. Thanks for making the job easier."
Star Rating 5
said...
"Excellent Service: Delivery service was excellent. Our shed was ordered on Saturday and delivered on Wednesday. The delivery driver was very polite and helpful. We thoroughly recommend this company to anyone looking for a new shed. Mr & Mrs Jowett, Basingstoke"
Star Rating 5
said...
"Good product shame about the roof: This is a really nice looking arbour seat and the materials are substantial. You will need to drill pilot holes in the timber to assemble the arbour. It is a 2 man job to manoeuvre the 2 sides together and also to put the roof structure on. Unless you are Geoff Capes, don't try lifting the roof on your own. My advice is to spend a couple of days treating the individual parts with a goood quality wood preserver before assembly. One word of caution though, the image used for advertising shows the roof panels cut in to the roof bearers, don't be fooled - in reality they are cut square, so you WILL have gaps that need a bead of sealant run into them. I am going to bed some wooden beading in the gaps in mine and paint to match the roof. Overall a very good product."
Star Rating 4
said...
"First Class Cabin and excellent value.: Simple and fairly quick to erect with help from partner, once the drawings had been studied. The drawings could have been clearer and some of the dimensions and descriptions are a tad ambiguous. However, the finished cabin looks very attractive now painted in 'old English green' with cream door and window. I am very pleased with my purchase and Elbec."
Star Rating 5
said...
" excellant arbour: excellant product,easy to erect,speedy delivery.great price.many thanks"
Star Rating 5
said...
"GREAT SERVICE: Many thanks for the information. Great service! Kind regards. Gary Mason"
Star Rating 5
said...
"THANK YOU FOR SUCH GREAT SERVICE: Dear Marilyn, I was amazed to receive a complete replacement trellis panel today. I only needed 2 short lathes so was somewhat taken aback. Thank you for such great service. I would certainly recommend you company to anyone in the future. Kind regards Vic Bucknell"
Star Rating 5
said...
"EXCELLENT SERVICE START TO FINISH: Hi Elbec Team, Just to let you know the fence panels are fabulous and thank you for your excellent end to end customer service. I will definitley recommend you to my friends and family. Kind regards Paul Howard."
Star Rating 5
said...
"IMPRESSED WITH SERVICE: Dear Marilyn I am most impressed with the service received from Elbec and felt that I had to write to congratulate your company on the excellent customer care received. My order was dealt with very quickly and the goods received within 4 working days, and the complaint I had regarding the damaged panel was dealt with promptly and the replacement was received today. Such excellent service, thank you very much Regards Mrs L Massey"
Star Rating 5
said...
"PROMPTNESS AND QUALITY: Our recent order of Fencing materials are fine,with excellent promptness and documentation by yourselves. I must place on record our appreciation of your delivery driver "Laurie", a more helpful and good humoured chap would be hard to find. Look forward to completing the garden project with you in the near future. Many Thanks, J Mersh"
Star Rating 5
said...
"Shire Rutland 10' x 8': Bag a Bargain this Log Cabin is by far the best price on the Market It was a pleasure to build, it took us a day. It came with extra logs that we were able to make several shelves with. All in all a definite 5 Star product, only snipe was the window frame that we had to build up that took a little extra time. If your looking you don't need to look any more *****"
Star Rating 5
said...
"FANTASTIC!: Fantastic! Great to find a company that have the communication skills and the efficiency that gives customer satisfaction. You definately do what is says on your website. My summer house was delivered exactly when you said it would and the instructions for assembly were easy to follow, all parts were there and we are already enjoying our new addition after half a day to build. The driver was friendly and telephoned half an hour before delivery as promised. I have already recommended your company to two other interested parties. Many thanks for a great product and a fantastic service. Mrs Harris - Shrewsbury - Shropshire"
Star Rating 5
said...
"7x5 summerhouse: quick delivery,good summerhouse good serivice no problems at all"
Star Rating 5
said...
"very pleased: good value quality shed. small problem with roofing felt which was speedily rectified without quibble by friendly efficient staff"
Star Rating 5
said...
"GOOD PRODUCT AND DELIVERY: Dear Sirs/Madams My delivery of 8 fence panels arrived safely on the 24 Nov 2011 as promised. They look very well constructed. Your delivery people were most polite and helpful. Thank you again D W Smith"
Star Rating 5
said...
"made the garden look better: When it came, everything was with it. Easy to assemble.and erect. I painted it mahogany, to suit the garden.it is now ready . with 2 roses waiting for next year. I must say ,it looks great I am well satisfied.
jimbo."
Star Rating 5
said...
"EXTREMELY HAPPY WITH PACKAGE: Dear Dawn, I have now received the staging and it is now fitted in my greenhouse. Thank you again for resolving this matter. I am now extremely pleased with the whole package. Kind Regards Robin"
Star Rating 5
said...
"Great delivery driver!: To Customer Care, Hello, please could you pass a big thank you to the delivery guy which delivered our shed On Monday. He was extremelly helpfull and polite. Please can you let his employer know that he has exceptional guy there! Kind Regards L Higley"
Star Rating 5
said...
"Good value for money.: Shed was delivered quickly, clear instructions for erection and the shed went together easily. We are very pleased with the result. 5 stars."
Star Rating 5
said...
"Willow, sweet Willow: Just so delighted with my Willow Hexagonal Gazebo, as though it has grown out of the soil amidst the natural garden! Thank you for the wormanship, ease of assembly, speed of delivery and the price!!"
Star Rating 5
said...
"Top Quality for the price.: bought this item as a workshop/store. I am 6'3'' and I can stand up inside ok. The instructions could be a lot better with more close-up pictures or more detailed pictures online. I paid the sale price which made it good value but I would not have paid the list price. After seeing the locks etc provided I went to B & Q and bought much heavier ones. The goods were delivered on time but the floor was damaged and I had to do some major repairs to one section but as I was in a rush it was faster for me to repair rather than complain.The floor is a bit to thin if you are not building directly onto a concrete base.I built mine with a deck at the front and one of my kids wanted to move in as it looks more like a little house."
Star Rating 4
said...
"The garden shed I ordered met all my expectations including prompt delivery.: No problems in recommending Elbecgardenbuildings as the shed I looked at on-line came as described. Simple instructions meant it went up in no time and ready for use."
Star Rating 4
said...
"Excellent customer service: Excellent Product"
Star Rating 5
said...
"Excellent customer service & product.: The Shire Guernsey garden shed I purchased from Elbec is excellent value. It went together with no problems. Elbec customer service is very good, delivery was good, in fact the whole purchase/product/service is excellent. I would recommend Elbec and the Shire Guernsey shed without reservation."
Star Rating 5
said...
"Amazing: Ordered my fencing on the Sunday, it stated delivery within 14 days which was fine. It arrived on the Tues, 2 days later. Amazing!! can't fault it, even though it was fence panels they are very nice fence panels and the guy that delivered them to me also put them in the garden instead of on the drive. Many thanks to all of you for your brilliant service and delivery."
Star Rating 5
said...
"Excellent: This Product arrived on time with curticy from the delivery driver and the shed was put together within 2 days and that is after treating all parts with wood preserver (twice). The only small problem is the hieight of the door opening, I am only 5ft 8" and have to be carefull of banging my head on lintle, withstanding that, a very good product indeed."
Star Rating 5
said...
"A wounderful good looking product: The quality of the wood is just beautiful, and it truly accents the garden. Truly recommend this product."
Star Rating 5
said...
"good prices great service and very freindly.: i have purchased all my garden fencing from these people i did it all on line no hassle no fuss, people there are very freindly delivered on time fair product and price."
Star Rating 5
said...
"Just Excellent: They delived on time, quality of the fencing was good and looks good now it's up. Will be ordering again some more earlier in the new year for my garden."
Star Rating 5
said...
"Fantastic customer services ad brilliant products: I have ordered twice through Elbec. Both times I was greeted by friendly staff on the phone. They were very helpful and knowledgeable.My fencing was delivered in 48hrs. I would definatley recommend them!"
Star Rating 5
said...
"Easy and Efficient: We found buying a shed very easy, the staff were very helpful, regarding delivery etc., were quoted up to four weeks delivery, could have received it in a week, but were on holiday. When the shed came,it was easy to put together."
Star Rating 4
said...
"Excellent Service: Item arrived on time and I also got a phone call 40 mins before delivery The Driver unloaded and put the shed on my patio at the rear of my property. All items were there and it went together following the instructions with no problems at all. would use this company again and also recommend them to others. Many Thanks for an easy trouble free transaction"
Star Rating 5
said...
"always the best: we had a problem with the first delivery. no problem said the man at the end of the phone, and sure enough back came another delivery within two days, this was perfect .we would deal with elbecgardenbuildings in the future as we now know how good you are.well done//"
Star Rating 5
said...
"A very good choice in sheds/workshops: We were very impressed with all aspects of dealing with Elbec, including calling them for advice, placing the order and discussing delivery updates, which were made regularly. The deliverery of our workshop was on time and well executed, even allowing for a broken tail lift on the wagon which meant the delivery men had to offload the parts one at a time, stacking them carefully. As I was prepared with a good flat base (ESSENTIAL!!!) We spent a cople of days painting everything again. In retrospect, the pressure treatment would have been a very good option, but hindsight etc... Putting the unit up was easy. It took a day to erect, and half a day to roof and fit doors /glazing etc. Would we want any changes? Just a couple. The instruction sheet needs to be on two sheets at a larger scale. The pictures are great, but a bit small. Also, I would rather have paid a few pounds more to have a better quality hasp and bolts. Otherwise it was a very good experience."
Star Rating 5
said...
"A near perfect design for the price.: Overall a very good choice of purchase, delivery not quite instantanous but acceptable. Arrived in 3 packs. A nice design and relatively easy to assemble, however the photos in the instructions were less than clear. The top of the rear panels needed to be planed down to an angle to conform to the roof slope in order for the roof panel to sit correctly. The small bolts supplied for the doors are unsuitable for the design and cannot be used effectively, a better solution is needed for that. All in all a very good purchase, with some clever extra designing of the internal space, a lot more could be fitted into it"
Star Rating 4
said...
"great shed at a great price: looked around for a long time for a shed of this size. Finally decided on this one mainly for price. really pleased with my purchase both on quality and price."
Star Rating 5
said...
"a good value, substantial shed: In general, easy to follow instructions and looks good when constructed. Assembled by two sixtyseven year olds, so if we can, you can!"
Star Rating 5
said...
"High quality panels delivered very quickly: My fence panels arrived much quicker than expected, they were fitted very easily and appear to be well constructed. I am very happy with my purchase and the service I recieved from Elbec Regards to all"
Star Rating 5
said...
"Delighted!: Order went terrifically smoothly...........even when I had to ring to change the height of the fencing! (measured it wrong!!!) Couldn't have been easier and the helpline was just that.....very helpful! Delivery also went smoothly, with the driver helping me to stack the fencing out of the way, ready for installation. Would certainly use this company again and recommend."
Star Rating 5
said...
"IMPECCABLE: Good product, great service, great price. Would highly recommend."
Star Rating 5
said...
"GOOD: I was very pleased with the price of the unit when i ordered it. so thats a bonus. it took a few weeks to arrive but as we live in ireland it was acceptable. I would say my only negative was when it arrived it was a very wet evening and as we wernt expecting it to arrive till the following day we had not place to store it wet as it was. so that was the only down side. I had a good look at the unit the next day after we found a place to keep it and it is very nice , well made. Looking forward to the spring to set it up. Thank you!"
Star Rating 4
said...
"Forest Ultima Pergola Arch: First time I have bought anything from elbecgarden buildings. The Pergola Arch arrived on time and it looks fine. I'm having to get council permission to errect it as I'm in a conservation village so it's stored flat pack in my garden shed waiting for the go ahead. Would buy from here again."
Star Rating 5
said...
"What a Surprise!!: Thought I'd give it a go!! First time doing business with Elbec. Ordered 8 fence panel at an unbelievable price. Arrived all in superb condition without any defects. Already set-up and looking great. Thanks you!!!"
Star Rating 5
said...
"Simple to build and simply superb.: My corner summerhouse was very quickly delivered on the agreed date. After 3 coats of cuprinol it took my wife and I an afternoon to assemble and site it, very straightforward. An excellent good value product."
Star Rating 5
said...
"Arrived on time, in good condition and was easily erected.: After checking my arbour out on the internet I found Elbec to be the best price. The ordering process was easy and quick and the delivery instructions followed efficiently. All pieces were present, including fixings, and it was erected in double quick time with only the roof needing a second person to raise. Overall a happy experience!"
Star Rating 5
said...
"quality: fast and efficient service"
Star Rating 5
said...
"I will recommend your company to others: Very competitive pricing, quick delivery, promptly on the expected day, couldn't be better. Good products, very impressed"
Star Rating 5
said...
"100% Satisfied: The unit was delivered on time by helpful guys and every step of the construction went like clockwork. Each piece of timber was identifiable making the assembly a simple process."
Star Rating 5
said...
"Quality Product, Great customer Care: we are pleased with the quality of the product which l am sure we will enjoy. We are also very pleased with the customer care afforded to us so thank you again. We would certainly use your products in the future."
Star Rating 5
said...
"SERVICE: THANK YOU so much for your help... It arrived about 2 hours after we spoke. Will spend tomorrow building it me thinks!! Cheers, Ross"
Star Rating 5
said...
"Interesting: There are a number of reviews of the Pixie playhouse on the internet varying from the positive to the down right negative. I did a lot of research on playhouse before buying and to be honest they are all pretty mush the same.I hope this will be a balanced review. Positives Value for money - if you buy it from this site it is about £50-£60 cheaper than anywhere else. For the money I doubt that, even if you had the skills or inclination, you could build it for less than this. Shire were pleasant to deal with. They phoned to thank me for buying the playhouse and to arrange a suitable delivery time - well within the 10 days specified. Once painted and buildt - it looks lovely - very spacicious and should last your child many years. Negatives The build instructions are hopeless! Too small to read, confusing and at some points completely out of date. You can download a PDF from another website which helps as you can enlarge it. My partner and his dad pretty much ignored the instructions and built it using common sense. The build quality is a bit shoddy in places. There is a bit of sanding to do - but nothing arduous. Some of the nails used to hold panels together miss there mark but you can easily tap them out with a hammer and reposition them. Again even a more expensive playhouse probably wont be built that well. Time - It took two blokes a full long day to build the playhouse and get it watertight. Summary Good value playhouse but may need assistance figuring out th einstructions"
Star Rating 4
said...
"ALL ROUND PRAISE: To Customer Care, I would just like to thank you for your swift delivery and have nothing but praise for Pete, the delivery man. He was extremely helpful, and a very freindly, pleasant man. .Please pass this message on to the correct department. From Y Kaye"
Star Rating 5
said...
"Great Product and Service: Received the Summer house last week. Good service, very nice and helpful delivery man. The house was put up on Sunday, instructions very easy to follow, everything was in order except the bar to the lock was faulty but we found a replacement. Have put a nice Cedar Red wood preserve on and it looks lovely, just like the photo on the internet. Overall an excellent service and I would recommend your company and would happily buy from you again. ann"
Star Rating 5
said...
"GOOD BUY: many thanks for recently delivered shed, not assembled yet but looks like a good buy.Delivery driver was very helpful.Many thanks . M Jones"
Star Rating 5
said...
"GREAT SERVICE: Thanks Dawn for the information....I really appreciate it. I will now work out what I want to do. In the meantime I ordered one of your garden arches the other day which is arriving on Friday....great service....thank you. Best wishes Louise"
Star Rating 5
said...
"GREAT SERVICE: This e-mail is to thank you for your excellent work in supplying my recent purchase, of one of your sheds. I was very impressed with the speed you attended to, to get this shed up and running, and it is now being used for the storage of all my garden tools etc. I would have no hesitation of recommending your company, to any of my friends, if the occasion so arises. Regards A Curtis"
Star Rating 5
said...
"Terrific Product: Goods delivered on time specified. Returned my e-mail query very swiftly(20mins). Very simple to assemble, although been doing DIY for over 25 yrs so found it easy. One minor point was that the screws supplied were not the best, but I backed them up with spare Decking screws I had that worked a treat! Very satisfied with the end result and look forward to many years of use. I would recommend the product & the service from elbec."
Star Rating 5
said...
"EXCELLENT SERVICE: Rachael, Very many thanks for your very prompt action over the instructions for building my shed ,trouble is ive got no excuse for not starting now !!!!!!! , again many thanks excellent service G SUMMERS"
Star Rating 5
said...
"Shire Rutland 10`x8`: This was an excellent purchase,the cabin was a delight to build and the quality of materials was also excellent.It said it requires two men to erect but I found that with some help from my better half it went up quite quickly.My cabin came with an extra window and shingles for the roof instead of felt which makes it look even better.Once again an excellent purchase and you will not find a cabin of this quality anywhere else for such a low price,thanks."
Star Rating 5
said...
"Fantastic: Free Delivery, Very Cheap as well. Very well built. Looks good as well."
Star Rating 5
said...
"GREAT SERVICE AND PRODUCT: I just wanted to tank you all especially Peter who helped me when I called. I received a friendly helpful service and the quality of the Playhouse is excellent value for money. I for one will recommend you and I have been asked on facebook several times so far. Thanks again. Ms Cullen"
Star Rating 5
said...
"good service and quality: Thanks Julie. I must say I found the whole process extremely straight forward from placing the order to confirming delivery, Your company offers quality goods at fantastic value for money and I shall not hesitate to both buy from you again and recommend your company and services to anyone and everyone.regards Mark"
Star Rating 5
said...
"Super quality gate for a bargain price.: This gate arrived in excellent time in just a few days, the delivery team were very professional and conciderate. I would certainly recommend Elbec to anyone who requires quality fencing with customer service to match. What more could you want."
Star Rating 5
said...
"Fantastic transaction, quality fencing.: I ordered the closeboard panels and the gate to match, the ironmongery set looks fab on the gate too. Customer service was excellent, and the delivery team were very friendly and professional. I would certainly recommend Elbec for quality and supurb all round customer satisfaction. :)"
Star Rating 5
said...
"FANTASTIC SHED: Thanks Marilyn for the email. The shed is fantastic - and good quality thank you. Liz"
Star Rating 5
said...
"GREAT PRODUCT: Marilyn Elliott Thank you for contacting me about my order.It has been delivered and I have been working all day putting it together.I am well satisfied. Thank you p.j.wilson"
Star Rating 5
said...
"HAPPY WITH PRODUCT AND SERVICE: Hi, i just wanted to let you know we have now recieved our order and are totally happy with it,many thanks for your help and please pass on our thanks to your delivery team who were very helpful in putting the panels in the garden for me. MR SULLIVAN"
Star Rating 5
said...
"better value than other companies for the same product.: friendly delivery team, turned up on time and carried the goods to the patio. The product looks fine although one of the posts had been fastened on the wrong way round which threw me for a bit! All in all a good value product and much cheaper than the same product advertised elsewhere"
Star Rating 4
said...
"Excellent Service/Product: Just completed building my "Sheriff Summerhouse" and it is so nice to deal with a company that delivers on time, and supplys everything needed for easy installation. The Summerhouse looks great - thank you for your attention to detail. Just off for a glass of wine on the verandah!!"
Star Rating 5
said...
"Very impressed with this product: This shed is a bargin price, great quality and looks great in our garden. It's really too good to use as a shed ! It did take me and my husband 3 days to put together due to the many pieces but more than worth it. After viewing prices on the internet this was the best price and delivery around.
Will be using this site to purchase fencing panels later in the year.
A Scammell"
Star Rating 5
said...
"fencing: 4Ft High palisade (round Top fencing pack, so ask how wide is?and from rothwell do we have free deliery? thank you yvonne"
Star Rating 5
said...
"EFFICIENT SERVICE: Dear Julie I am delighted with the good news regarding delivery of our Verona pergola. Thank you so much for your care & efficiency in dealing with our order, it is greatly appreciated. We will have no hesitation in recommending & dealing with Elbec in the future. Regards, Paula"
Star Rating 5
said...
"EXCELLENT SERVICE: Dear Sir/Madam. Just a quick line to express my thanks at the recent order I recieved from yourselves, namely 5, 6ft Milano fence panels.The order was delivered promptly and even though one of the panels was found to de damaged the driver photographed it and sent it to yourseleves who contacted me almost straight away to apologise and dispatch another one.The driver whose name I neglected to obtain was very polite and helpful and even helped me to carry the panels into a nearby garage, typical good old fashioned customer service which seems to be lacking so much these days.Once again thanks for your professional attitude and I wont hesitiate to recommend you to my friends or indeed use your service again should I require it.Kind regards, Mr Lister."
Star Rating 5
said...
"Prompt Service and Great Product: Lovely bench arbour. Delivered as promised. Well packed - (and cheaper than xxxxx !!). Works for me."
Star Rating 5
said...
"FANTASTIC SHED AND SERVICE: Dear Marilyn Just a brief note to say that I received delivery of my shed on Monday 17 January and the very next day it was assembled, as promised by Damian.When I returned from work the shed assembly had finished and I have to say that it looked and still looks fantastic positioned on the brick base that I had previously built and everyone who has seen the shed has commented how nice it looks. All that remains is for me to figure out what else to store in the shed apart from the proverbial lawn mower, as it is surprisingly spacious inside.Therefore I would like to take this opportunity to thank you, your team and in particular Jasmine for all that was done in order for me to get my shed delivered / assembled.I will definitely recommend Elbec to family and friends from now on.Thanks once again and best wishes,Jon"
Star Rating 5
said...
"Vertical Domed Feather Edge 6ft High: Great product,Verry good price. Delevery speedy and first class driver most helpfull. Thank you Elbec"
Star Rating 5
said...
"Excellent: Bought this in summer at highly discounted rate. Absolutely fantastic, surprisingly easy to assemble, instructions excellent, quality excellent, brilliant use of space."
Star Rating 5
said...
"SPEEDY SERVICE: To Customer Care,Thank you very much for the speed in which you processed the order ,but we seem to not have the roof felt for the shed. look forward to hearing from you From E. Gallagher"
Star Rating 4
said...
"Well Done: Well done great price shed and quality better than expected. Delivery came quicker than advertised too. Well Done again"
Star Rating 5
said...
"well done: Hubby left me to order a garden shed and was not disspointed when the arran arrived and was even more pleased when he saw the price i had paid on his statement. Well Done elbec."
Star Rating 5
said...
"Shire Lundy 9' x 6' shed: ELBEC are a very good company to deal with but unfortunately Shire the manufacturers of the shed let the side down with incorrect instructions leading to a shortage of roofing felt to complete the job and then failed to return calls or send additional felt until ELBEC intervened.
The shed itself is a well engineered garden building but you need to be aware that it is not a case of just banging up four walls and a roof. To treat the shed sections before erection as per the manufacturers instructions and then to erect it takes the best part of a week for one person but the beauty of the modular construction means that it is easily handled so sections could be treated under cover."
Star Rating 4
said...
"Wow: I ummed and arghed over this shed before buying but i have to say im glad i took the plunge and purchased one. Its a super shed and its pressure treated too. Took a while to put up but now it looks great in the garden Wow well done. PS its ashame i cannot put a photo of the shed on the site."
Star Rating 5
said...
"EXCELLENT SERVICE: Thank you for your quick response, but I am delighted to say you do not need to chase the order as it arrived tonight. Many thanks for your offer to help, and also for the quick delivery. I can't wait to have it put together now! Regards Mr C Lobb"
Star Rating 5
said...
"EXCELLENT SERVICE: Hi Jennifer Greenhouse received yesterday evening, delivery driver was excellent (Andy) very delighted with service could you let me know where the instructions are for errecting greenhouse please? Kind regard Mr B Whitchurch"
Star Rating 5
said...
"GREAT SERVICE: Dear Marilyn Thanks for your prompt reply and sending me the two roof sections, both are in good condition. I really appreciate your help and shall recommend your company to family and friends. Thanks Mr Searle"
Star Rating 5
said...
"EFFICIENCY AND GREAT PRICE: Dear Sirs,The items I ordered were delivered, as promised, yesterday. I am very pleased with the quality and with the superb efficiency of your company in all aspects of this small order. The panels were just the size you had quoted and so I was able within a couple hours to replace the existing rotten panels without any alterations whatsoever.
The gentleman who delivered these goods telephoned about 30 mins in advance and was courteous and helpful. All in all, I am impressed. Previous to my placing this order with you I had checked our local suppliers - B&Q, Homebase and several private firms - all were far more expensive than you and all added a significant sum for delivery. I shall not hesitate to recommend you and your products to my friends and neighbours. Thank you...........Kind regards Mr S Crowley"
Star Rating 5
said...
"Customer Care Service: The Summer house was successfully delivered yesterday. Many thanks to everybody - especially to Marilyn - for achieving this. We have to take up a work appointment in Italy for the next four months so will not be erecting the building till our return to UK in February.We will, therefore, not be able to check all is in order until then. Thankyou to you all,"
Star Rating 5
said...
"Just thought i would share tihs with you: Great quality and looks fantastic in my garden. Its perfect for my home office and the spare room in the house is now free again. I took delivery of a 10ft x 14ft cabin and it took 3 of us Friday and Saturday to put up. Not bad since i had nver put a log cabin up before. I feel i am an expert now. Just thought i would share my delight with you."
Star Rating 5
said...
"Very impressed: Fantastic service. Summerhouse easily put up - One faulty part, the door lock, was replaced by return of post. Never had such prompt service. Summerhouse will look great in my new garden. Similar product locally quoted at over £1000. S hilton"
Star Rating 5
said...
"excellent summerhouse: Went together very easily just 4 sides floor and roof, did it all in half a day with help from the wife, sat in it on the laptop the other day....perfect, there should be an option to upload a picture"
Star Rating 5
said...
"HAVEN CORNER ARBOUR: To Sales,Good morning, I just wanted to say thank you for the fast delivery of my arbour. After emailing my request for a fast delivery, Marilyn phoned me the same day to discuss my requirements. I placed my order on the Fri and by 8:15 Mon morning Rowlinsons had phoned to arrarnge Fri delivery.I was very impressed, thanks to all Kind regards Sharon From Sharon marshall"
Star Rating 5
said...
"Great Design: Thought i would take the time to say what a great design this shed is. Well built and was able to put the door in the side gable. Instructions did not really help mind but i did figure it out in the end. So full marks for the shed perhaps 3 for the instructions."
Star Rating 5
said...
"Charming, friendly people, but I received my summerhouse 47 days after orderin!It's now more like an autumnhouse! The 5 stars are for the product, NOT the service!"
Star Rating 5
said...
"really pleased: To my surprise the shed arrived much quicker than expected. My 2 teenage sons have already put the shed up over the weekend and i am really pleased with it."
Star Rating 5
said...
"Great shed: What a great shed. Thanks for the service. Very pleased and better than I expected for the price."
Star Rating 5
said...
"Panel fencing: Very pleased with the quality of the feather edge flat top panels both in 3ft and 5ft the delivery was outstanding we were lucky with next day delivery First class service Thanks"
Star Rating 5
said...
"I am very pleased with the product: Hi,Just to confirm that the summerhouse was delivered and put up first thing this morning by two excellent fitters, particularly the lativian fellow who took great pride in his work. I would appreciate it if you could pass this message on for me. I have just finished putting on further treatment and have just removed the plastic film covering the perspex only to find that the bottom right hand corner of the bottom pane of the right hand door has a crack in it. I didn't notice this at the time as the plastic film was obscuring. I'm not sure what can be done in this instance as obviously the perspex is factory fitted but I would welcome any suggestions. Other than that I am very pleased with the product. Thanks Del"
Star Rating 5
said...
"Very pleased: Very pleased with the panels and delivery service further order to follow"
Star Rating 5
said...
"Excellent Customer Service: I just want to say what an excellent customer care team you have. They pulled out all the stops to meet the order. I teach customer service and have and will use your company as an example of excellent customer service. I look forward to receiving the shed tomorrow"
Star Rating 5
said...
"Very pleased with the product: Many thanks, the glass pices have arrived intact and are now fitted. Very pleased with the product and all your assistance. Regards, Robert JONES"
Star Rating 5
said...
"I would recommend you company to anyone: Its been a pleasure doing business with you. I would recommend you company to anyone, your customer service has been great. Makes a nice change in this day and age. regards Jeanne"
Star Rating 5
said...
"Really pleased with both product and fitter: Our Elite greenhouse, supplied by Elbec, was fitted today by John from Retail Force. Really pleased with both product and fitter, many thanks. Regards Linda"
Star Rating 5
said...
"fantastic service: just writing to say what a fantastic service and how pleased we were with the easy assembly the instructions were very easy to follow thankyou once again mrs kay mcdougall"
Star Rating 5
said...
"It was a pleasure dealing with your company: It was a pleasure dealing with your company especially as you have an excellent customer service, and answered my queries so promptly. If only all Customer Services were as efficient as yours there would be a lot more satisfied customers. Many Thanks once again, I'm sure my grandchildren will get a great deal of pleasure out of the Summerhouse. You have made 2 Grandchildren and one Nanna very happy. !! Thank you both once again. sincerely Joan Whitehouse"
Star Rating 5
said...
"will recommend: Dear Elbec, thanks for prompt reply and fitting instruction attachment, I have been very happy with your service, will recommend and def' use you again, well done.Many thanks, Peter Brodella."
Star Rating 5
said...
"would like to congratulate you: The arch arrived today and I would like to congratulate you on the efficiency of your company. It was a nice surprise as I thought it would take much longer to come. Thank you and well done . yours sincerely Moira Watkins."
Star Rating 5
said...
"I will recommend you to others: It's good to deal with a company thats take the time to keep it's customers informed, I will recommend you to others. A Kitto."
Star Rating 5
said...
"looks like a great shed: My sincere apologies, upon closer inspection the instructions and fixings were inside a plastic bag hidden by some wood.All parts are present and correct.Many thanks again for your help with this it looks like a great shed once I assemble it. I would recommend the service that you at elbec have provided, keep up the good work Regards John Dearlove"
Star Rating 5
said...
"thankyou for our summer house: Just a quick note to thankyou for our summer house,which arrived at 9.30 this morning,We are very pleased with it, the quality is very good, instructions not very easy to follow! but its up.. not quite finished. We hope to use it alot this summer so lets hope its a good summer Many thanks Sylvia and Dennis Atkin"
Star Rating 5
said...
"What a fantastic service!: Hello Marilyn What a fantastic service! New hen run arrived yesterday morning, hens arrived in the evening. Satisfied customer and very happy hens! I'll certainly recommend both Elbec and Chicken Shack. Thanks again for a great service. Regards Rob Laidlaw-Waller"
Star Rating 5
said...
"thankyou so much: To Sales, Just to say thankyou so much, our chicken shack was deliverd within 3 days, perfect condition, easy to assemble, and now lived in by 2 happy Bantums ... thankyou very much.From ian woodcock"
Star Rating 5
said...
"very pleased: just a note to say how very pleased we are with the summerhouse you supplied us, we have it assembled and we`re enjoying relaxing there.thank you From Mr Barrie Westerman"
Star Rating 5
said...
"absolutely fantastic: To Customer Care,I ordered a pent 14 x 8 shed on the 1st June 09 & had to email to say the company that supplied & delivered were absolutely fantastic, the time and care they took to erect my new workshop was a joy to watch, please would you forward my gratitude to the 2 guys who delivered and assembled my shed on an extremely hot day!I will certainly recommend to all!!!with much gratitude N Jamieson"
Star Rating 5
said...
"excellent service: This is a short message to thank you for your excellent service for our garden shed order, you stated that delivery would be about 4/5 weeks from order which was fine but, to our delight it was with us within 2 weeks. Shed now assembled at the delivered address and one very happy husband, so well done ELBEC Regards Mrs W Cocken"
Star Rating 5
said...
"Thank you: Dear Felicity Thank you very much for all your help. The parts were actually delivered to me at about 11.00 a.m. this morning. The service has been absolutely excellent, firstly with the original delivery and now with the replacement items. Thank you very much for the brilliant service. Pat Kimber"
Star Rating 5
said...
"your delivery driver is a credi: Dear Elbec,Just to say your delivery driver is a credit to your company, he was due to deliver tomorrow morning but as he was passing nearby on the way to his truck stop he had the nonce to phone up and ask if he could deliver this evening, which more than suited us.Once here he was polite, courteous and helpful.If your green house is as good as your driver I shall be delighted.M Edwards"
Star Rating 5
said...
"delighted: This is a short note to say, I have received and assembled the shed and am delighted with it. May I thank you for your help in completing this order Thank you once again . Yours sincerely A. T. Williams"
Star Rating 5
said...
"thank you: Just wanted to say thank you for sending 2 new doors for our summerhouse, we are very impressed with the efficiency you dealt with our problem on the previous doors.Many thanks M Swallow"
Star Rating 5
said...
"Thank you: Thank you for wonderful service, and a product that does exactly what it says on the tin.. Mrs E Davie Falkirk"
Star Rating 5
said...
"how pleased: HI,Just thought you would like to know how pleased i am with the summer house. M Curtis"
Star Rating 5