Elbec Product Overview


At Elbec Garden Buildings we sell a lot of different products that each come with different variations. I thought I’d just run through a quick list of our main products and their varieties.


Sheds
•    Wooden Sheds – Sizes from 2x2 to 20x10
•    Metal Sheds – Sizes from 5x2 to 10x13
•    Plastic Sheds – Sizes from 5x3 to 10x13

Summerhouses
•    Sizes from 6x4 to 20x8

Log Cabins
•    Sizes from 7x7 to 20x16

Arches

Arbours
•    Standard Arbours
•    Summerhouse Arbours
•    Swing Seat Arbours

Gazebos
•    Standard Gazebo
•    Thatched Gazebo – Sizes from 2.8m to 3.8m diameter

Pergodas

Greenhouses
•    Lean-to Greenhouses – Sizes from 2x4 to 8x20
•    Polycarbonate Greenhouses – Sizes from 4x2 to 8x14   
•    Glasshouses

Fencing
•    3ft high
•    4ft high
•    5ft high
•    6ft high

Pet Store
•    Poultry Houses
•    Rabbit Hutches
•    Rabbit Runs
•    Hamster Cages
•    Vivariums
•    Kennels
•    Catteries
•    Aviaries and Bird Tables

So the time has come. Unfortunately every good thing has to come to an end and this is no different. So sit back, get a cuppa and enjoy the final chapter in Ted the Sheds grand story!

Ted was awoken by a loud roaring noise coming from the sky. He rubbed his eyes and looked upwards to see what the noise was; all the other garden buildings were already awake looking skyward. A plane was shooting across the sky, although this plane was moving much faster than any normal one Ted has seen before. It quickly went out of view and silence descended upon the field once again.

  “Weird…” commented Gertrude the Greenhouse.

  “That wasn’t any normal plane” added Chris the Chicken Shack.

  Not sharing his friends concerns, “I think it’s quite cool, look how fast it went” Ted said.

  No sooner had he finished, another deafening roar pierced the sky and 4 similar planes flew over the friends’ plain. “This isn’t good at all…” murmured Sarah the Shed.

  Suddenly a huge blast went off not too far away. The friends gasped as a fireball followed by a plume of smoke bellowed into the air. “It’s happening…” said Gertrude. Now getting slightly worried, “what do you mean it’s happening? What’s happening?” enquired Ted the Shed.

  With panic stricken across his logs, Larry the Log Cabin explained; “haven’t you noticed anything wrong with this place since you’ve been here Ted? Look around you. There’s nothing. No houses. No cars. No people. Just the one road that goes in and out of the plain.”

  Ted the Shed looked around and saw Larry was right. How had he not noticed something so obvious? Being with new garden buildings it completely slipped his mind to look for his old owners. “What are you saying then Larry?” Ted asked.

  “This is military testing area Ted. Those planes flying above us are RAF bombers. They come here and test out their latest weapons on the area!” Larry clarified.

  “What?! Why on earth do they need us here? My owners wouldn’t do this to me. No way” a distressed Ted the Shed said.

  “I’m so sorry Ted, but they have…” Larry the Log Cabin replied.

  Another plane flew across, followed by another. A bomb went off in the distance again. A second bomb exploded to the left of the Ted and he looked away in fear. He remained unscathed but a look of horror swept across his face as he turned back round... Sarah the Shed had been crumpled by the blast!

  “SAAAAAAARAAAAAAAAHHHHHHH” Ted cried out.

  The shed of his dreams had been blown apart before his very eyes. Chris the Chicken Shack had also suffered the same fate; all that was left were a few charred, broken panels. Bombs continued to rain down around Ted as he sat there helpless. When will this be over? He thought to himself. Then after a few long minutes, BOOM…. It was….

Yes, after nearly a 2 week absence Ted is back! ‘Woohoo’ I hear you shout! I apologise for keeping you all in such suspense after the cliff-hanger of the latest chapter, but I’m here now to relieve you of the tension.

Ted was lifted out the back of the lorry and forcefully carried away by two large delivery men. ‘I wonder where they’re going to put me?’ Ted the Shed thought, excitedly. The men took him into a large open plain and put him down against a bush. WOW! Ted gaped in awe at his new home; he was surrounded by a variety of sheds and garden buildings! The builders shifted Ted into position and walked away to remove the remaining items from the lorry.

   “Hey look guys, a newbie!” a voice called out.

   “Hello? My names Ted the Shed, pleasure to meet you all” Ted responded.

   “Very nice to meet you Ted, I’m Gertrude the Greenhouse” said a greenhouse a few metres away. “Look to your right you’ll see Glenda the Gazebo and Larry the Log Cabin, directly facing you is Chris the Chickenshack”

   “Wow, this really is amazing! I was a bit apprehensive about moving and leaving my old friends behind but you guys seem really cool!” said Ted enthusiastically.

   “Oh I almost forgot! There’s just one more garden building I forgot to introduce. Finally to your left you have Sarah the Shed” continued Gertrude.

   Ted looked to his left and couldn’t believe what he was seeing. His tools dropped to the floor. Sarah was the most beautiful shed he’d ever seen in his life!

“Heyyy Ted, how are you? It’s good to have you around, you’ll be happy here.” Sarah softly spoke

“Y-y-yeah I’m alright” said Ted, struggling to get his words out.

“Only alright? You were bouncing off the walls a minute ago!”

“I mean yeah great, buzzing. Sorry Sarah it’s all a lot to take in” Keep your composure! Ted thought to himself. It wasn’t too much to take in at all; he just couldn’t stop thinking how gorgeous she was! Was this love? His thoughts were soon interrupted by Larry the Log Cabin shouting across the field “Sarah share Ted around a bit!”

   Ted grinned and looked out at his new home. ‘I’m going to like this place’, he thought as he carried on talking with his new friends long into the night.

Is Ted in love? Is everything as rosy as it seems in the new house? Tune in next time to find out!

Here at Elbec we strive to provide the best possible customer service, all year round. We offer the highest quality products and believe that our customers deserve customer management standards to match. Unhappy? Elbec will soon turn that frown upside down by dealing with your concerns quickly and effectively.

So what do we have in our garden building range that will leave you feeling warm and fuzzy inside? We have a large selection of sheds, summerhouses, arbours, fencing, animal hutches, greenhouses and decking on our website. All of them come from excellent suppliers and are beautiful, high quality buildings. There is no doubt that they will put a huge grin on your face and leave a warm feeling in your tummy!

H is ALSO for ...Home.

Ah, home sweet home. There is nothing like sprucing up your pride and joy, adding pleasure to your everyday life. This can easily be done by purchasing one of our garden buildings. Is your house or garage full to the brim of seasonal items that need storing, or you need a place for those things that you just can’t bring yourself to throw away. How about a garden shed for those storage dilemmas? Out of sight out of mind – a tidy home results in a happy tenant.

The garden is an essential component to any proud housekeepers list of things to improve. A lovely garden can become the focal point of any home. Here at Elbec we can provide lots of interesting things to add to your garden. For example, arbours and arches, decking and pergolas.  Why not make a feature of that annoying corner? Or create an area to chill out and relax on some fabulous decking. Perfect for Bbq season. (If we ever get one!)

Or do you need more room with some space away from the chaos and bustle of the family home.  Perhaps you need a studio or office space to retreat to? Or maybe your life requires a little luxury, with the need for somewhere to house your hot tub or gym. Our log cabin range boasts quality and beauty and is therefore an excellent choice for your additional space needs.

We also sell homes for those all important little creatures in your life. Our pet store range is expansive, providing for all of your furry and feathered friends: Chicken pens, rabbit and guinea pig hutches, hamster cages and dog kennels, we have the lot! Small medium or large, however your pets come, we can provide them with a wonderful little home of their own

A happy customer is a job well done for us. A job well done from us, means a smile on your face. Why would we have it any other way? Easy answer, we wouldn’t.

For some reason I was sitting at my desk and couldn’t think of anything within the business that begun with the letter E. Then I remembered that the actual business begins with an E. Silly.

Anyway, let’s have a brief overview of Elbec for today’s alphabet offering:
 Elbec is a company that specialises in garden buildings, supplying sheds, cabins, summerhouses, greenhouses and fencing from some of the biggest and best suppliers in the UK. We strive to offer you, the customer, the lowest possible price on these items and as a result we often have big discounts on many of our products.

We have a large selection of sheds ranging from 2x2 to 20x10 and in wood, metal and plastic varieties. So whatever you need a shed for it’s pretty safe to say that we’ll have something for you!

Another of our more popular products are our chicken and rabbit shacks.  Wide ranges are available at affordable prices and are guaranteed to keep your pets happy.

If you’re looking to add a bit of character to your garden, look no further than our arbours and arches section. With many stylish and discounted products available you’re likely to find something to impress you and all your friends. An arbour is also a nice place to sit and enjoy a relaxing drink in the sun (what’s left of it anyway!).

Garden buildings are our only area of business though, we have a sister company in the toy market, which can be found at http://www.elbectoykingdom.co.uk/index.php 

Please take the time to explore our website. Who knows, you may just find the newest addition to your garden there!

How do you like your eggs in the morning? Free Range. Yes Please. If you’re thinking about keeping, or already have your own lovely brood of hens then maybe they require a little land of luxury to lay their lovely little (or large!) eggs!

Chicken’s are happiest when they have room to roam, squawk and flap around their own space. How about providing the little peckers with their very own Chicken shack? We have a wide selection here at Elbec, all different sizes and shapes to suit your, or their, every need! Everyone knows how important space is when keeping chickens, and this is something that we have plenty of in our poultry house range. Happy Hens result in excellent eggs, so keep them happy-go-clucky at all times by sheltering them from the wind, rain and sun.

Don’t fancy having another house to have to keep clean and tidy? Stress over. Many of our poultry houses come complete with a removable floor, to make cleaning just that little bit easier and all of them are designed with both you and the birds in mind; allowing easy access cleaning to satisfy everyone. How about a nesting box? When you are sleepy eyed on a cold winter morning you can access your fresh eggs with ease without having to root through the pen. Some even have detachable nesting boxes, so you can remove the eggs without disturbing the brood. Not only are our Chicken shack’s egg ready, but many are compartmentalised with detachable ramps and separate rooms so your chickens can really feel at home. Extra run space is also an option, to give the chicks that extra bit of leg room they deserve. “What about that sly Mr Fox” I hear you cry. City living has never been so glamorous and, most importantly, safe! All of our chicken coops are sturdy, well-manufactured units that can keep out all of those clever and cunning foxes.

So go on! Have a fried egg for us! (Sunny Side up please!)

Contacting elbec

Elbec are proud of the service we give to customers.

Although we strive for everyone of our customers to be more than delighted with a product bought from elbec; we do realise that from time to time the odd customer may be disappointed.

We allow our customers to contact us in a variety of ways ,

•    by email to customercare@ elbec. co.uk
•    telephone Elbec on 0844 84 666 40
•    by fax to 0115 961 37 60

Emails do take priority over all other forms of communication and we will reply to all emails within one working day.

Elbec will do all they can to put right a problem. Has your shed arrived damaged; we will send you all replacements to put it right. Although email is the preferred choice of communication we do make ourselves available for you to speak to someone in person from a member of our trained customer care team during the working week.

If you have bought from Elbec a shed, summerhouse, log cabin or greenhouse or indeed any other product from Elbec you can rest assured that there will be someone there to help you with after sales.

Please see below just some of the comments from our many satisfied customers



"Just a quick note to thankyou for our summer house,which arrived at 9.30 this morning,We are very pleased with it, the quality is very good. We hope to use it alot this summer so lets hope its a good summer

Many thanks "

"Tracey

Shed arrived last week. Thank you for all your help.

Tim "

"THANKYOU FOR MY CHICKEN SHACK CHICKEN RUN ,IT WAS DELIVERED PROMPTLY AND WELL PACKED.IT IS OF VERY GOOD QUALITY AND WELL MADE.I AM VERY HAPPY WITH MY ORDER,THANKING YOU ,MRS .P.DOWNER."

"Marilyn thank you so much for your attention to my comments, I wasn't looking for replacements but that is fantastic! 
 
I can honestly say that your customer service is excellent!
 
Thank you again!
 
Richard"

"Congratulations on a prompt delivery. We are delighted with the " Shack" which fantastically well packed, beautifully made and finished. It went together nice and simply, the guide pegs making the whole process really easy- single handed !
Many thanks.
Gordon
Chichester"

"Hi Marilyn
 
Thanks for the reply. Its been a pleasure doing business with you. I would recommend you company to anyone, your customer service has been great.  Makes a nice change in this day and age.
 
regards
 
Jeanne"

"Our Elite greenhouse, supplied by Elbec, was fitted today by John. Really pleased with both product and fitter, many thanks.
Regards
Linda"

"Just to inform you that as you promised these replacement items duly arrived yesterday.

Many thanks for all the trouble you (Elbec) have gone to with regard to these items, it’s very much appreciated. It is not often these days that you find a company that invests time & people in their customer care dept, a very well done to you all.

I shall most certainly be using Elbec again in the future and will, of course, be recommending you to friends and family.

Again many thanks.

Robert "

"Dear Customer Care Team,

I would just like to say thank you for the service you provided in terms of way your customer care lady helped and kept me informed of my delvery and when I had a problem with some wood that was missing from my Decking Kit.

All issues was resolved quickly with no hassle and the basis of the way you dealt with my enquiry I shall certainly will recommeded your service to my firends and family.

On a last note the decking went together well and looks good.

kind Regards

Terry Harris"

"just writing to say what a fantastic service and how pleased we were with the easy assembly the instructions were very easy to follow thankyou once again mrs kay Isle of Islay"

"Would you please thank dawn for the efficient manner with which she dealt with chasing this item for me.

I received a telephone call from the carrier this morning, followed by a call from elbec, and the Summerhouse is being delivered on Friday 30th May.

It was a pleasure dealing with your company especially as you have an excellent customer service, and answered  my queries so promptly.

If only all Customer Services were as efficient as yours there would be a lot more satisfied customers.

Many Thanks once again, I'm sure my grandchildren will get a great deal of pleasure out of the Summerhouse.

You have made 2 Grandchildren and one Nanna very happy. !!

Thank you both once again.
sincerely
Joan "

"Dear Elbec, thanks for prompt reply and fitting instruction attachment, I have been very happy with your service, will recommend and def' use you again, well done.
Many thanks,
Peter "

"The arch arrived today and I would like to congratulate you on the efficiency of your company. It was a nice surprise as I thought it would take much longer to come. Thank you and well done . yours sincerely Moira."



"Thank you so much for your help, I wish everyone was as helpful as you have been.
 
Take care
 
Brett"

"Hi,

Thank you for the update, it's good to deal with a company thats take the time to keep it's customers informed, I will recommend you to others.

Adrian "

"Thank you so much for your endless support! I wish everyone was as polite and helpful as you have been...You are a credit to customer services.
 
Thanks again
Elaine"

"Good Morning

Many thanks for the quick delivery of my order. The couriers arrived as expected on the pre arranged date and time frame. More importantly, I was impressed with the product and overwhelmed with the packaging - obviously a quality product. The instructions were easy to follow and I was able to erect the shed (with the help of my 11 year old son) with ease in 3 days.

Many thanks again and I shall be recommending your services to friends and colleagues

Best wishes

Ian"

"My sincere apologies, upon closer inspection the instructions and fixings were inside a plastic bag hidden by some wood.
 
All parts are present and correct.
 
Many thanks again for your help with this it looks like a great shed once I erect it.
 
I would recommend the service that you at elbec have provided, keep up the good work
 
Regards John"

"Just a note to say Thank You. We have been told that our shed will be
drlivered on Friday.   We are very impressed with your customer service and
have already spoken to family and friends about you.   Thanks again. C.
Wellman"

"Just to let you know that the order arrived today(weds) around 4o'clock. Many thanks to Annette and Craig for their help. I am very pleased with the customer service and prompt delivery from your company.
Regards
Joanne"

"Comments: AFTER RECENTLY PURCHASING YOUR 8X6 METAL SHED, I WOULD JUST LIKE TO SAY THAT IT IS A FANTASTIC SHED FOR A GREAT PRICE AND YOU SERVICE WAS GREAT, THANK YOU VERY MUCH, ROBERT"