We apologise for any inconvenience in contacting us via our exceptionally busy telephone lines. For a priority response email customercare@elbec.co.uk or message us via the red 'Help' button below.

Stock and delivery timescales are updated on the website daily. We are delivering to the timescales advertised, using a contactless delivery service. However, our assembly service is currently suspended for all products.

Our ‘pick a day’ system, available on Mercia products, lets you choose your delivery date before ordering. This means we can offer quicker deliveries than our competitors on these products.