Contact Us

How to contact us

Please feel free to contact us:
If you have an enquiry whether about a product on our website or an existing order you can contact us in one of many ways.

By Telephone

If you’d prefer to speak with one of our friendly customer service team or sales team you can call us on these numbers:

Sales Line: 01159 659 900 - Monday to Friday 9.00am – 3.00pm

Customer service: 01159 659 900 - Monday to Friday 9.00am – 3.00pm

Calls are charged at a local rate from a BT landline. Other phone operators’ charges or calls from mobiles may vary

Please note your call may be recorded for training or monitoring purposes. Transcripts may be available on request.

By Email

Alternatively, complete our online form to send an email to our Sales Team or Customer Service Team by completing the form below and we will aim to get back to you within 48 hours of receipt (this does not include weekend or Bank Holidays). This may increase during peak periods.

By Post

You can write to us at:

Customer Care Team
elbec Garden Buildings
at Brookfields Garden Centre
431 Mapperley Plains



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